Maintenance Assistant

Kion Group; Barnsley; On-site; GBP 28,000 - 34,000; Full time

Benefits offered by this job

Career Development

Competitive compensation

Pay transparency

Global opportunities

Job summary

KION Group is seeking a service professional to respond to faults on installed material handling equipment (MHE) and assist with routine servicing. The role emphasizes safety, accurate fault logging, and thorough reports, with opportunities for improvement projects.

You will work within a team to diagnose faults, prioritise critical issues, and maintain high standards of service records and customer satisfaction.

Qualifications

• Carrying out first line response to installed MHE system faults.
• Prioritising system faults and logging fault details.
• Assisting with MHE equipment servicing per Dematic standards.

Responsibilities

• Carry out first line response to installed MHE system faults.
• Prioritise system faults and complete fault logs.
• Assist with MHE servicing in line with Dematic standards.
• Ensure compliance with Health & Safety legislation.
• Prepare written reports and service records.
• Contribute to continuous improvement activities.

Skills

MHE fault diagnosis

Fault logging

Health & Safety compliance

Written reports

Continuous improvement

Initiative

Communication

Team player

Customer focus

Networking

Tools

MHE servicing procedures

Job description

To help deliver a resident site contract to our client, whilst maintaining the key values of the business.

We offer

• Career Development
• Competitive Compensation and Benefits
• Pay Transparency
• Global Opportunities

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer/

Tasks and Qualifications

Knowledge & Experience

• To carry out first line response to the installed MHE system faults
• Prioritise system faults
• To complete the relevant faults logs
• Assist with the MHE equipment servicing in accordance to the Dematic standards as set out in the equipment manuals
• To ensure compliance with Health & Safety legislation.
• To ensure quality of output
• Assist in the completion of relevant service records.
• Assist with the resolution of equipment faults
• To complete written reports
• Involvement in continuous improvement activities

Core Competencies

• Initiative
• Communication
• Team player
• Situational sensitivity
• Customer focus
• Networker

Technical Competencies (Or Local Equivalents)

• Ability to work safely
• Ability to prioritise system load error correction faults
• Ability to analyse system load error correction faults

KION brands keep the world moving - globally, regionally, and locally. KION is the Supply Chain Solutions Company. With over 42,000 employees in more than 100 countries, we enable smart, sustainable, and reliable supply chains worldwide - wherever goods are stored, moved, or delivered. KION offers its customers the full spectrum of solutions to make their supply chains future-ready. Our international brands, Linde Material Handling, STILL, and Baoli and our regional brands, Fenwick and OM, stand for outstanding technological innovation, intelligent automation and service excellence in forklift trucks and warehouse equipment. Dematic complements this expertise with state-of-the-art automation technology and AI-supported software solutions that optimize intralogistics across warehousing, production, and distribution. Whether locally or globally - we offer exciting career opportunities in an innovative environment shaped by our core values: Integrity, Collaboration, Courage, and Excellence. Together, we create the magic of supply chain solutions. Join our team - Push it forward.