Maintenance Administrator

Team Jobs - Commercial; Poole; On-site; GBP 28,000 - 30,000; Full time

Benefits offered by this job

Private healthcare

23 days holiday

Sick pay

Training opportunities

Cycle to work

Eye tests

On-site parking

Regular social events

Job summary

TJCOM is seeking a proactive Maintenance Administrator to join a busy team in Poole. You will coordinate maintenance activities, support engineers, and ensure jobs are processed smoothly from start to finish.

Responsibilities include scheduling, preparing job packs, raising orders, quotes and invoices, and maintaining records. A strong IT skillset and customer-focused approach are essential.

Qualifications

• Strong organisational skills and excellent attention to detail.
• Confident communication skills, both written and verbal.
• Comfortable dealing with customers, suppliers and internal teams.

Responsibilities

• Coordinating engineer schedules and arranging appointments.
• Preparing job packs and supporting the planning of maintenance visits.
• Raising sales orders and processing maintenance-related administration.
• Producing quotes and invoices.
• Chasing timesheets, job sheets, quotations and outstanding payments.
• Maintaining accurate customer and job records across company systems.
• Booking travel and accommodation for engineers when required.
• Managing stock administration and equipment returns.
• Handling incoming calls and emails, providing excellent customer service.
• Supporting the wider maintenance team with day-to-day administrative tasks.

Skills

Organisational skills

Attention to detail

Communication

Tools

Microsoft Office

Job description

Maintenance Administrator

Poole | £27,500 - £29,500 |Full Time, Permanent

Are you an organised administrator who enjoys keeping things running smoothly behind the scenes?

We're looking for a proactive Maintenance Administrator to join a busy and supportive team based in Poole. This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys variety in their day, and takes pride in delivering accurate, efficient administrative support.

You'll play a key role in coordinating maintenance activities, supporting engineers, liaising with customers, and ensuring jobs are processed smoothly from start to finish.

What you'll be doing

• Coordinating engineer schedules and arranging appointments
• Preparing job packs and supporting the planning of maintenance visits
• Raising sales orders and processing maintenance-related administration
• Producing quotes and invoices
• Chasing timesheets, job sheets, quotations and outstanding payments
• Maintaining accurate customer and job records across company systems
• Booking travel and accommodation for engineers when required
• Managing stock administration and equipment returns
• Handling incoming calls and emails, providing excellent customer service
• Supporting the wider maintenance team with day-to-day administrative tasks

What we're looking for

• Previous administration experience within a busy office environment
• Strong organisational skills and excellent attention to detail
• Confident communication skills, both written and verbal
• Comfortable dealing with customers, suppliers and internal teams
• Good IT skills, including Microsoft Office
• Ability to prioritise workloads and work effectively under pressure
• Experience within maintenance, engineering, facilities, construction or service-based environments would be advantageous

What's on offer

• Salary of £27,500 - £29,500 per annum
• 23 days holiday plus bank holidays, increasing with service
• Private healthcare scheme after qualifying period
• Company sick pay after qualifying period
• Funded training and development opportunities
• Cycle to work scheme
• Free eye tests
• Regular company social events
• On-site parking

TJCOM