Maintenance Admin Coordinator – Company Vehicle

Obsequio Group; Nottingham; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Company vehicle

Job summary

APS Security & Fire, part of Obsequio Group, is recruiting an Office Administrator in Nottingham. This office-based role (Mon-Fri) supports maintenance operations, coordinates jobs, and ensures high-quality service and accurate administration across customer and contractor interactions.

You will manage scheduling, invoicing support, documentation in Simpro, and KPI reporting, contributing to efficient operations and a professional customer experience within a busy security services environment.

Qualifications

• Excellent planning and organisational skills.
• Strong time management and ability to prioritise.
• Clear communication and customer service aptitude.
• Professional approach when dealing with colleagues and customers.
• Ability to work with multiple departments and adapt to changing priorities.
• Attention to detail and accurate documentation.

Responsibilities

• Maintenance coordination: plan and schedule maintenance jobs with contractors.
• Job management: monitor jobs from booking to completion and file reports.
• Customer service: respond to queries via phone and email with a high standard of service.
• System administration: maintain customer/job data in Simpro.
• Reporting & compliance: produce daily, monthly, and KPI reports.
• Invoicing & account administration: support monthly invoicing and cancellations.
• General administration: provide support across the business as required.

Skills

Planning

Time management

Communication

Customer service

Job description

APS Security & Fire, part of Obsequio Group, is recruiting an Office Administrator in Nottingham. This office-based role (Mon-Fri) supports maintenance operations, coordinates jobs, and ensures high-quality service and accurate administration across customer and contractor interactions.

You will manage scheduling, invoicing support, documentation in Simpro, and KPI reporting, contributing to efficient operations and a professional customer experience within a busy security services environment.