Mail Operative - Edinburgh

Office Angels; City of Edinburgh; On-site; GBP 12,000 - 18,000; Full time

Job summary

Office Angels in Edinburgh is seeking a dedicated Mail Operative to join the team in Sighthill on a temporary basis. You will represent the organisation on-site and deliver excellent customer service.

You'll receive, sort and distribute mail, handle enquiries, maintain filing systems, manage courier items, and assist with archives using onsite systems. The role requires adaptability and a proactive approach in a busy setting.

Qualifications

• Professional attitude in all client interactions.
• Experience processing archive files and tracking movements on computer systems.
• Strong written and verbal communication with a diverse range of individuals.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Represent the organisation on-site with excellent customer service.
• Receive, sort, and distribute incoming and outgoing mail.
• Handle client enquiries face-to-face and over the phone.
• Maintain an organised filing system by filing and retrieving documents accurately.
• Manage the booking and receipt of courier items.
• Process archive files and track signature movements using onsite systems.
• Undertake additional duties as directed by the Operations Manager or client.

Skills

Professional attitude

Communication skills

Basic IT skills

Job description

Job Advert: Mail Operative - Edinburgh

Our client is seeking a dedicated and professional Mail Operative to join their team in Sighthill, City of Edinburgh. This temporary position offers an exciting opportunity to work in a dynamic environment, where excellent customer service is at the forefront of operations.

Key Responsibilities:

• Proactively represent the organisation on-site, ensuring exceptional customer service in all interactions.
• Efficiently receive, sort, and distribute incoming and outgoing mail.
• Handle client enquiries both face-to-face and over the phone.
• Maintain an organised filing system by filing and retrieving documents accurately.
• Manage the booking and receipt of courier items.
• Process archive files and track signature movements using onsite computer systems.
• Undertake any additional duties as directed by the Operations Manager or client.

Ideal Candidate Profile:

• Demonstrates a professional attitude in all client interactions.
• Possesses experience in processing archive files and tracking movements using computer systems.
• Exhibits strong communication skills, both written and verbal, with a diverse range of individuals.
• Works efficiently under pressure while meeting tight deadlines, maintaining composure.
• Basic IT skills are essential, including proficiency in word processing, spreadsheets, databases, email, and web applications.
• Availability for shifts from Monday to Friday, between 7 am and 7 pm.

This role is perfect for those who thrive in a busy environment and are passionate about providing top-notch service. If you are ready to take on this challenge and contribute to our client's success, don't miss out on this opportunity!

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels.

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