Mail Operative - Leicester

Office Angels; Leicester; On-site; GBP 12,000 - 17,000; Full time

Job summary

Office Angels UK in Leicester is seeking a motivated Mail Operative to join their on-site mailroom team. This temporary role involves receiving, sorting and distributing mail, and delivering excellent on-site customer service.

You will work Monday to Friday between 7 am and 7 pm, with a professional dress code of black trousers and a white shirt. A background in filing, archive handling or tracking systems is preferred, with good IT skills.

Qualifications

• Professional demeanor when engaging with clients on-site.
• Experience handling archive files and familiarity with tracking systems.
• Strong written and verbal communication skills for diverse interactions.
• Ability to work accurately under pressure and meet deadlines.
• Basic IT skills: Word processing, spreadsheets, databases, email and web apps.

Responsibilities

• Provide exceptional customer service on-site.
• Receive, sort and distribute incoming and outgoing mail.
• Handle client enquiries face-to-face and by phone.
• Maintain an organised filing system; file and retrieve documents as needed.
• Manage booking and receipt of courier items.
• Process archive files and track signatures using onsite systems.
• Flexibly take on additional duties as required by the Operations Manager or client.

Skills

Professional demeanor

Archive file handling

Computer tracking systems

Strong communication

Work under pressure

Basic IT proficiency

Tools

Word processing

Spreadsheets

Databases

Email

Web applications

Job description

Mail Operative - Leicester

Our client is seeking a motivated and professional Mail Operative to join their dynamic mailroom team in Highfields, Leicester. This temporary position offers an exciting opportunity to contribute to the efficient running of a high-profile client's mailroom service.

Key Responsibilities:

• Provide exceptional customer service while representing our client on-site.
• Efficiently receive, sort, and distribute incoming and outgoing mail.
• Handle client enquiries in a friendly manner, both face-to-face and via telephone.
• Maintain an organised filing system by filing and retrieving documents as needed.
• Manage the booking and receipt of courier items.
• Process archive files and track signature movements using onsite computer systems.
• Flexibly respond to any additional duties as required by the Operations Manager or client.

Candidate Specifications:

The ideal candidate will demonstrate:

• A professional demeanour when engaging with clients, ensuring excellent service.
• Experience in processing archive files and familiarity with computer tracking systems.
• Strong communication skills, both written and verbal, to engage effectively with a diverse range of individuals.
• Ability to work accurately under pressure, meeting tight deadlines while remaining calm.
• Basic IT proficiency, including Word Processing, Spreadsheets, Databases, Email, and Web applications.
• Availability to work shifts Monday to Friday, between 7 am and 7 pm.

Dress Code:

Professional attire is required: Black trousers and a white shirt.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.