M365 IT Trainer

Tunbridge-Wells-Borough-Council; Royal Tunbridge Wells; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Hybrid work model

Free staff parking

Personal development opportunities

Employee discounts

Job summary

Tunbridge Wells Borough Council is seeking a Microsoft 365 IT Trainer to empower staff across the council and partner boroughs. You will design and deliver training on the M365 suite, focusing on core applications, promote innovative work practices, and drive adoption of Teams, SharePoint, and OneDrive.

You’ll collaborate with digital, transformation and ICT teams to guide staff toward smarter workflows, with hybrid working and 2 days in the office. A full UK driving licence is required.

Qualifications

• Proven experience in developing and delivering M365 training.
• Strong track record of driving technology adoption and measuring impact.
• Deep knowledge of Microsoft 365 capabilities and features.
• Excellent communication skills—able to engage both technical and non-technical audiences.
• A full UK driving licence.

Responsibilities

• Design and deliver tailored training programs across the M365 suite, with a focus on core applications.
• Promote best practices and innovative ways of working using M365 tools.
• Build and support communities of practice to share learning and foster collaboration.
• Work closely with digital, transformation, and ICT teams to guide staff toward smarter, more efficient workflows.

Skills

M365 training delivery

Microsoft 365 capabilities

Excellent communication

Relationship-building

Staff training facilitation

Job description

Town Hall, Royal Tunbridge Wells, TN11RS

Contract Type: Full Time - Permanent

Contract Details: Tunbridge Wells Borough Council

Working Hours: 37

Job Category: Education/Training/Instruction

Join Us as a Microsoft 365 IT Trainer – Empower Staff, Drive Innovation, and Shape the Future of Work

Are you passionate about helping others unlock the full potential of technology? Do you thrive on sharing knowledge and inspiring learning? If so, we have an exciting opportunity for you to make a real impact working between Tunbridge Wells, Swale, Sevenoaks, Tonbridge & Malling and Maidstone Borough Councils.

We’re looking for a Microsoft 365 IT Trainer to join a team inleading the way in transforming how our staff use the M365 suite. You’ll be the go‑to expert, delivering engaging training sessions, building communities of digital champions, and driving adoption of powerful tools like Teams, SharePoint, OneDrive, and more.

What You’ll Do

• Design and deliver tailored training programs across the M365 suite, with a focus on core applications.
• Promote best practices and innovative ways of working using M365 tools.
• Build and support communities of practice to share learning and foster collaboration.
• Work closely with digital, transformation, and ICT teams to guide staff toward smarter, more efficient workflows.

What We’re Looking For

• Proven experience in developing and delivering M365 training.
• Strong track record of driving technology adoption and measuring impact.
• Deep knowledge of Microsoft 365 capabilities and features.
• Excellent communication skills – able to engage both technical and non-technical audiences.
• Relationship-building skills and a collaborative mindset.
• Problem-solving abilities and adaptability in fast‑paced environments.
• A full UK driving licence.

Why Join Us?

At Tunbridge Wells Borough Council, we value our people and invest in their growth. You’ll be part of a forward‑thinking, supportive team that’s committed to innovation and continuous improvement.

What we offer:

• Financial: An attractive basic salary within a clear pay structure
• Holiday Entitlement: 26days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.
• Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.
• Free staff parking.
• Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.
• Access to HAPI an all‑in‑one benefits hub, giving you easy access to a wide range of employee perks, wellbeing support, discounts, and everyday savings.
• Personal Development: Invaluable training opportunities for continuing professional development.
• Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home .
• Take a look here at all the additional benefits that we offer.

Tunbridge Wells – Working for Equality. We welcome applications from all sections of the community.

Safeguarding

The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employee and volunteers to share this commitment.

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Contract Details
Tunbridge Wells Borough Council

Working Hours
37

Job Category
Education/Training/Instruction

Location
Town Hall, Royal Tunbridge Wells