M365 IT Trainer

Tunbridge Wells Borough Council; Royal Tunbridge Wells; Hybrid; GBP 32,000 - 44,000; Full time

Benefits offered by this job

Free staff parking

Hybrid working

Training opportunities

Employee Assistance Programme

Job summary

Tunbridge Wells Borough Council is seeking a Microsoft 365 IT Trainer to empower staff across multiple councils with engaging sessions, driving adoption of Teams, SharePoint and OneDrive.

You’ll design and deliver tailored M365 training, build communities of practice, and collaborate with digital, transformation, and ICT teams to improve workflows. Hybrid working with at least 2 days in the office is offered.

Qualifications

• Proven experience in developing and delivering M365 training.

Responsibilities

• Design and deliver tailored training programs across the M365 suite, focusing on core apps.

Skills

M365 training

Training delivery

Technology adoption

Communication

Relationship building

Problem solving

Driving licence

Education

UK driving licence

Tools

Microsoft 365

Job description

Town Hall, Royal Tunbridge Wells, TN11RS

Contract Type:Full Time - Permanent

Contract Details:Tunbridge Wells Borough Council

Working Hours: 37

Job Category:Education/Training/Instruction

Job Introduction

Join Us as a Microsoft 365 IT Trainer – Empower Staff, Drive Innovation, and Shape the Future of Work

Are you passionate about helping others unlock the full potential of technology? Do you thrive on sharing knowledge and inspiring learning? If so, we have an exciting opportunity for you to make a real impact working between Tunbridge Wells, Swale, Sevenoaks, Tonbridge & Malling and Maidstone Borough Councils.

We’re looking for a Microsoft 365 IT Trainer to join a team in leading the way in transforming how our staff use the M365 suite. You’ll be the go‑to expert, delivering engaging training sessions, building communities of digital champions, and driving adoption of powerful tools like Teams, SharePoint, OneDrive, and more.

What You’ll Do

• Design and deliver tailored training programs across the M365 suite, with a focus on core applications.
• Promote best practices and innovative ways of working using M365 tools.
• Build and support communities of practice to share learning and foster collaboration.
• Work closely with digital, transformation, and ICT teams to guide staff toward smarter, more efficient workflows.

What We’re Looking For

• Proven experience in developing and delivering M365 training.
• Strong track record of driving technology adoption and measuring impact.
• Deep knowledge of Microsoft 365 capabilities and features.
• Excellent communication skills – able to engage both technical and non-technical audiences.
• Relationship-building skills and a collaborative mindset.
• Problem-solving abilities and adaptability in fast-paced environments.
• A full UK driving licence.

Why Join Us?

At Tunbridge Wells Borough Council, we value our people and invest in their growth. You’ll be part of a forward-thinking, supportive team that’s committed to innovation and continuous improvement.

What we offer:

• Financial: An attractive basic salary within a clear pay structure
• Holiday Entitlement: 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.
• Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%.
• Free staff parking.
• Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.
• Access to HAPI an all‑in‑one benefits hub, giving you easy access to a wide range of employee perks, wellbeing support, discounts, and everyday savings.
• Personal Development: Invaluable training opportunities for continuing professional development.
• Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.
• Take a look here at all the additional benefits that we offer.