M365 & AI Collaboration Specialist

PA Consulting Group; West of England; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Health and lifestyle perks

25 days annual leave

Generous company pension

Community involvement

Annual bonus

Tax efficient benefits

Job summary

PA Consulting Group is seeking a Microsoft 365 & AI Collaboration Associate to help our people work more effectively using Microsoft 365, Copilot, and emerging AI technologies. Working within the internal IT department, you will engage stakeholders, translate business problems into practical AI-enabled solutions, and drive adoption across the organisation.

You will operate across Copilot, SharePoint, Teams, and Power Platform, balancing hands-on delivery with advisory work, governance, and

Qualifications

• Growing subject matter expertise in Microsoft 365, Copilot, AI-enabled working or related digital workplace technologies.
• Ability to work independently, organise complex tasks and deliver to agreed standards and deadlines.
• Strong communication and interpersonal skills, with the confidence to engage stakeholders, facilitate discussions, adapt to different audiences and explain technical concepts simply.
• Curiosity about AI and emerging technology, with sound judgement about responsible and ethical use.

Responsibilities

• Engage stakeholders to understand business problems, identify opportunities and recommend practical Microsoft 365, Copilot and AI-enabled solutions.
• Run structured discovery activities to clarify requirements, desired outcomes, constraints, risks and measures of success.
• Build or support agents, workflows, automations and low-code solutions, working with service owners and technical specialists where needed.
• Translate requirements into clear designs, user stories, prototypes, guidance or implementation plans.
• Drive adoption through demonstrations, workshops, training, communications and clear user guidance tailored to different audiences to support the adoption and effective use of Microsoft 365 Copilot and other AI capabilities across the organisation.
• Support pilots and proofs of concept, including requirements, testing, feedback, success measures and follow-up actions.
• Apply responsible AI, governance, security, licensing, lifecycle and supportability considerations to new solutions.
• Evaluate new Microsoft capabilities and use adoption, usage, feedback and support data to recommend improvements and prioritise next steps.
• Contribute to reusable patterns, standards and communities of practice so that successful approaches can be shared and scaled.
• Plan and organise work, manage risks and issues, communicate progress and share learning across Microsoft 365 and AI services.

Skills

Microsoft 365

Copilot

AI-enabled work

Stakeholder engagement

Tools

Power Platform

SharePoint

Teams

Job description

PA Consulting Group is seeking a Microsoft 365 & AI Collaboration Associate to help our people work more effectively using Microsoft 365, Copilot, and emerging AI technologies. Working within the internal IT department, you will engage stakeholders, translate business problems into practical AI-enabled solutions, and drive adoption across the organisation.

You will operate across Copilot, SharePoint, Teams, and Power Platform, balancing hands-on delivery with advisory work, governance, and