Microsoft 365 & AI Enablement Specialist

Paconsulting; Melbourn; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

Paconsulting is seeking a Microsoft 365 & AI Specialist to help our people work more effectively using Microsoft 365, Copilot, agents and emerging AI technologies. This hybrid role involves working with the IT department to engage stakeholders, understand business problems and turn ideas into practical, scalable solutions.

You'll work across Copilot, SharePoint, Teams, Power Platform and related Microsoft technologies, delivering hands-on solutions and driving adoption while aligning with

Qualifications

• Growing subject matter expertise in Microsoft 365, Copilot, AI-enabled working or related digital workplace technologies.
• Excellent communication and interpersonal skills; able to engage stakeholders and explain concepts clearly.
• Ability to work independently, organise complex tasks and deliver to deadlines.
• Practical problem-solving skills and ability to turn ambiguous needs into usable solutions.
• Experience contributing to pilots, change initiatives or service improvements.
• Awareness of information protection, security, governance and support considerations.

Responsibilities

• Engage stakeholders to understand business problems and recommend practical Microsoft 365, Copilot and AI-enabled solutions.
• Run structured discovery activities to clarify requirements, outcomes, constraints and risks.
• Build or support agents, workflows, automations and low-code solutions with qualified teammates.
• Translate requirements into designs, user stories, prototypes or implementation plans.
• Drive adoption through demos, workshops, training, and user guidance for Microsoft 365 Copilot and AI capabilities.
• Support pilots and proofs of concept with requirements, testing and follow-up actions.
• Apply responsible AI, governance, security, licensing, lifecycle and supportability considerations.
• Evaluate new Microsoft capabilities and prioritize next steps based on data and feedback.

Skills

Growing expertise in M365

Copilot & AI

Communication skills

Independent working

Problem-solving

Continuous improvement

Tools

Teams

SharePoint

Power Platform

Copilot Studio

SharePoint agents

Agent Builder

Job description

Paconsulting is seeking a Microsoft 365 & AI Specialist to help our people work more effectively using Microsoft 365, Copilot, agents and emerging AI technologies. This hybrid role involves working with the IT department to engage stakeholders, understand business problems and turn ideas into practical, scalable solutions.

You'll work across Copilot, SharePoint, Teams, Power Platform and related Microsoft technologies, delivering hands-on solutions and driving adoption while aligning with