M&E Team Leader

Leonardo Hotels; Greater London; Hybrid; GBP 17,000 - 25,000; Part time

Benefits offered by this job

Special hotel rates

Recognition scheme

Talent referral

Wellbeing calendar

Training programmes

Job summary

Leonardo Royal Hotel London St Pauls is seeking a part-time M&E Team Leader to keep the M&E operation running smoothly and lead the team in delivering an incredible guest experience. You will be a hands-on, visible leader who coordinates events, manages staffing for busy periods, and collaborates with organisers and hotel departments.

The role emphasizes guest care, effective communication, and maintaining facilities and equipment to the highest standard, with opportunities for progression

Responsibilities

• Be yourself! Be a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!
• Be hands on and visible in the operation with the ability to lead and multi-task
• Keep the details in mind- you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained
• Have great communication skills - it’s important to establish relationships with organisers, and other departments within the hotel!
• Ensure that staffing levels are adequate for upcoming events
• Assisting the F&B Team whenever M&E is not busy

Job description

## M&E Team LeaderApply: Leonardo Royal Hotel London St Pauls: Part time: Posted 23 Days Ago: JR105647Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Meetings and Events (M&E) Supervisor, you’ll be keeping the M&E operation running like clockwork and leading your team to ensure our guests have an incredible experience with us. Take a deep breath because you’ll be stepping into a busy role! We set high standards for ourselves to surprise and delight our guests, so you’ll need to manage the M&E operation with a passion to deliver excellent customer care. If you’re our ideal M&E Supervisor, you will: • Be yourself! • Be a vibrant host for customers and an expert in recognising their needs- customer retention is a crucial part of this role!• Be hands on and visible in the operation with the ability to lead and multi-task• Keep the details in mind- you’ll take ownership for ensuring the hotel facilities and equipment are well-maintained • Have great communication skills - it’s important to establish relationships with organisers, and other departments within the hotel!• Ensure that staffing levels are adequate for upcoming events • Assisting the F&B Team whenever M&E is not busySome of the perks our M&E Team Leader could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a M&E Team Leader?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!