M&E Executive

Leonardo Hotels; Birmingham; Hybrid; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Talent referral scheme

Wellbeing Calendar

Job summary

Leonardo Royal Hotel Birmingham is seeking a proactive Meetings & Events Executive to support a cluster of hotels, turning client inquiries into detailed proposals and contracts. You’ll collaborate with operations to capture every detail and foster repeat business through excellent service.

You’ll develop strong relationships with clients, produce accurate proposals and invoices, and bring a true passion for hospitality to a fast-paced team. Training and perks support your progression.

Qualifications

• Produce proposals for M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Work with operational teams across your cluster to ensure we capture every detail.
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers.
• Have a genuine passion for hospitality and delivering first-class customer service.

Responsibilities

• Produce proposals for M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Work closely with operational teams across your cluster to ensure we capture every detail.
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers.
• Have a genuine passion for hospitality and delivering first-class customer service.

Skills

Proposal writing

Client relationship management

Cross-functional collaboration

Customer service

Job description

## M&E ExecutiveApply: Leonardo Royal Hotel Birmingham: Full time: Posted 2 Days Ago: JR105718Be Yourself – Be a Bold Team Player – Be Leonardo Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland!As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.If you’re our ideal M&E Executive, you will:• Be yourself!• Produce proposals for all M&E enquiries in line with customer requests• Develop strong client relationships to increase enquiries and business opportunities• Work closely with operational teams across your cluster of hotels to ensure we capture every detail• Gather feedback from clients – we love repeat business!• Produce contracts and issue invoices to customers• Have a genuine passion for hospitality and delivering first-class customer service.Some of the perks our M&E Executive could enjoy include:* Special rates on Leonardo Hotel rooms across the UK & Europe* Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops* Talent referral scheme* Thank You Week: from ice cream trucks to yoga classes and lots in between!* Wellbeing Calendar* Ongoing job-related training programmes with clear paths for progressionWe’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.Why come join us as a M&E Executive?We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality!