M&E Executive

Leonardo Hotel Management (UK) Limited; Birmingham; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Talent referral scheme

Thank You Week

Wellbeing Calendar

Ongoing training & progression

Job summary

Leonardo Hotel Management (UK) Limited is seeking a proactive Meetings & Events Executive to support a cluster of Leonardo hotels across the UK. You’ll handle M&E enquiries, prepare proposals, and help secure repeat business through outstanding client service.

You’ll collaborate with hotel operations, produce contracts and invoices, and build strong relationships with clients to maximise opportunities. A passion for hospitality and service excellence is essential.

Qualifications

• Experience creating proposals for M&E enquiries.
• Ability to develop and nurture client relationships.
• Collaborate with hotel operations to capture details.
• Experience producing contracts and invoicing customers.
• Passion for hospitality and customer service.

Responsibilities

• Produce proposals for all M&E enquiries in line with customer requests.
• Develop strong client relationships to increase enquiries and business opportunities.
• Work closely with operational teams across your cluster of hotels to ensure we capture every detail.
• Gather feedback from clients – we love repeat business!
• Produce contracts and issue invoices to customers.
• Have a genuine passion for hospitality and delivering first-class customer service.

Skills

Customer service

Client relationships

Proposal writing

Sales support

Hospitality knowledge

Team coordination

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Meetings & Events (M&E) Executive you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. Take a deep breath because you’ll be stepping into a busy role! As part of vibrant team you’ll be supporting a cluster of hotels to ensure that all M&E customer enquiries are dealt with efficiently.

If you’re our ideal M&E Executive, you will:

• Be yourself!


• Produce proposals for all M&E enquiries in line with customer requests


• Develop strong client relationships to increase enquiries and business opportunities


• Work closely with operational teams across your cluster of hotels to ensure we capture every detail


• Gather feedback from clients – we love repeat business!


• Produce contracts and issue invoices to customers


• Have a genuine passion for hospitality and delivering first-class customer service.

Some of the perks our M&E Executive could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe


• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops


• Talent referral scheme


• Thank You Week: from ice cream trucks to yoga classes and lots in between!


• Wellbeing Calendar


• Ongoing job-related training programmes with clear paths for progression

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

Why come join us as a M&E Executive?

We look after our colleagues just as well as we look after our guests. Our regular Learning Bites, “Come Join Us Guest Care” training and Wellbeing webinars all help your progress with us. With support on tap, top-notch practical training and clear progression you’ll be on track for a brilliant future in Hospitality! At Leonardo Hotels, our vision is very simple: to be the first choice for everyone who values genuine hospitality!

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.