Cluster M&E Sales Executive

Leonardo Hotel Management (UK) Limited; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Special rates on Leonardo Hotel rooms

Company-wide recognition scheme

Meals on duty

Talent referral scheme

Thank You Week celebrations

Wellbeing support

Pension scheme

Job summary

Leonardo Hotel Management (UK) Limited is seeking a Cluster Meetings & Events Sales Executive to drive enquiry conversion and deliver exceptional events. You will grow client relationships, coordinate with hotel operations, and ensure accurate event details across systems – Sales & Catering, Opera and Delphi – to maximise revenue and guest satisfaction.

You will collaborate with the M&E Office Manager to achieve revenue targets while building long-term relationships with organisers and ensuring

Qualifications

• Excellent customer service and hospitality mindset.
• Ability to build and maintain client relationships.
• Strong attention to detail and event coordination.

Responsibilities

• Manage meetings and events enquiries efficiently.
• Develop and convert leads by building client relationships.
• Produce function sheets and liaise with hotel operations for smooth events.
• Update Sales & Catering/Opera/Delphi with accurate event information.
• Work with the M&E Office Manager to meet revenue targets.
• Foster strong relationships with organisers to secure repeat business.

Job description

Be Yourself – Be a Bold Team Player – Be Leonardo

Once you’re part of the team, you’re part of the Leonardo community of over 55 hotels across the UK & Ireland! As a Cluster Meetings & Events (M&E) Sales Executive, you’ll be making all the difference to the business, so we want you to bring your dynamic personality to work with you every day. You’ll be managing meetings and events enquiries efficiently, and delivering excellence to all of our valued customers and clients as part of a vibrant team.

Some of the perks our colleagues enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe: get planning that city break you’ve been dreaming of!
• Company-wide recognition scheme: for being your fabulous self, you could earn vouchers to spend on a wide range of high street shops
• Meals on duty
• Talent referral scheme: earn yourself a bonus for recommending a friend to join us
• We love to get together and celebrate: we regularly host Thank You Week (your hotel could have anything from ice cream trucks to pizza parties) and every year we get dressed up in our fanciest threads to host our Employee Awards Celebration
• Access to the Company Pension Scheme, Life Assurance and Wellbeing Support
• Ongoing job-related training programmes with clear paths for progression

If you’re our ideal M&E Sales Executive, you will:

• Be yourself!
• Increase conversion of enquiries by developing client relationships and maximising sales leads
• Produce function sheets and liaise closely with the hotel operational teams to ensure the smooth running of events
• Ensure Sales & Catering/Opera/Delphi are updated with accurate and relevant information in line with event contract – attention to detail is key!
• Work with the M&E Office Manager to ensure revenue targets are achieved
• Develop strong relationships with organisers to ensure their requirements are fulfilled
• Gather feedback from clients – we love repeat business!
• Have a genuine passion for hospitality and love delivering first class customer service

Why come join us?

We look after our colleagues just as well as we look after our guests. Once you’re part of the team, you’re part of the Leonardo community. We have support on tap, so expect top-notch L&D programmes, practical training and clear progression within our vibrant and dynamic team.

INDLH Some of the perks our Cluster M&E Sales Executive could enjoy include:

• Special rates on Leonardo Hotel rooms across the UK & Europe
• Company-wide recognition scheme: you could earn vouchers to spend on a wide range of high street shops
• Talent referral scheme
• Thank You Week: from ice cream trucks to yoga classes and lots in between!
• Wellbeing Calendar
• Ongoing job-related training programmes with clear paths for progression

Our Story

Built on decades of hotelier know-how, we operate over 270 hotels across the United Kingdom and Europe. We look after over 55 hotels across the UK & Ireland, and being one of the fastest growing hotel groups, we have plans for major expansion over the next few years’; there’s never been a more exciting time to come join us! INDLH

We’re committed to creating a workplace where every individual—regardless of background, identity, or lived experience—is welcomed, valued, and respected for who they are. Belonging means embracing our differences and ensuring everyone feels seen, heard, and empowered.

We are a Disability Confident Employer and a member of the Valuable 500. We partner with social enterprises to change attitudes towards disability, and provide opportunities ensuring everyone is able to fulfil their potential at work.