M&E Compliance Admin - Hybrid (Support & Reporting)

Paradigm Housing Group; High Wycombe; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Generous pension, up to 9.5%

Health cash plan

Life cover

Income protection

Flexible hybrid working

Free parking & EV charging

Training and apprenticeships

Volunteer days

Professional subscriptions

Car leasing via salary sacrifice

Mental Health Support

Job summary

Paradigm Housing Group in High Wycombe seeks a Compliance Admin Support Assistant to join our M&E Compliance team. You will support servicing programmes, contractor management, certification checks and compliance reporting across M&E, asbestos, water hygiene, lifts and electrical safety.

You will help plan and schedule servicing, raise purchase orders, review completed works, upload certification and maintain accurate records in our compliance systems.

Qualifications

• Experience handling maintenance calls, technicians, contractors or customer service administration.
• Confident using Microsoft Office, Outlook, SharePoint, Teams and CMMS.
• Experience liaising with contractors and supporting contract management.
• Experience handling quotations and raising purchase orders.
• Methodical approach with strong problem-solving skills.

Responsibilities

• Provide administration support across M&E, asbestos, water hygiene and lifts
• Allocate planned, reactive and remedial works to contractors
• Raise purchase orders and process invoices within agreed timeframes
• Review remedial works and challenge contractor inconsistencies
• Upload certification, surveys and compliance documents
• Extract data from internal and external portals to produce reports
• Prepare analysis for subcontractor meetings, organize meetings and take minutes
• Make courtesy calls to customers and support communication of planned works
• Manage customer expectations and respond positively to enquiries
• Support cross-team working and departmental targets
• Provide project support to the M&E Manager when required
• Follow health and safety and safe working practices
• Order parts and materials within authorised values
• Issue work to contractors within authorised values
• Report situations outside the remit to the M&E Manager

Skills

Team player

Communication

Maintenance calls

Contractor portals

CMMS

Quotations

Purchase orders

Problem solving

Methodical

MS Office

Outlook

SharePoint

Teams

Tools

CMMS

Contractor portals

SharePoint

Outlook

Teams

Job description

Paradigm Housing Group in High Wycombe seeks a Compliance Admin Support Assistant to join our M&E Compliance team. You will support servicing programmes, contractor management, certification checks and compliance reporting across M&E, asbestos, water hygiene, lifts and electrical safety.

You will help plan and schedule servicing, raise purchase orders, review completed works, upload certification and maintain accurate records in our compliance systems.