Luxury Wellness Sales Advisor

Technogym; Greater London; On-site; GBP 35,000 - 52,000; Full time

Job summary

Technogym Harrods is seeking a Solutions Expert to deliver a premium client experience, apply top-tier sales skills, and drive brand engagement and home sales.

Based in the Harrods Boutique with occasional client visits, you will build a network with architects, designers and trainers and stay current with new ranges and digital features.

Qualifications

• Proven previous experience in a consultative sales role.
• Experience in managing complex deals and solution-based selling.
• Premium/luxury customer service experience.
• Knowledge of Home Consumer market; working with architects/designers is a plus.
• CRM software proficiency and digital savviness.

Responsibilities

• Deliver a premium client experience in the Harrods Boutique.
• Drive brand engagement, footfall and home sales.
• Build and manage relationships with architects, designers and trainers.
• Stay updated on new ranges and digital features for clients.
• Present CAD visuals and coordinate client events when required.
• Nurture client relationships and provide post-sale care.

Skills

Consultative sales

Complex deals

Premium luxury service

CRM software (Salesforce)

Relationship building

Tools

Salesforce

Job description

Technogym inspires 70million daily users to train using our innovative & engaging solutions for fitness, sport and health. By promoting the Healthness lifestyle of exercise, a balanced diet, and a positive mental approach, AI Tracking & Longevity, Technogym has rapidly grown into a success story of over 2,800 employees at 16 branches, expanding to more than 150 countries. It has been selected as Official Supplier to 10 editions of the Olympic Games - from Sydney 2000 to Milano Cortina 2026.

Suppose you are a team player with strong relationship skills and an international approach, eager to invest your energy in building dreams. In that case, you have the right spirit to join Technogym because you have the IMBESTIO! You will naturally fit our culture if you work out and live a healthy lifestyle, are proactive, determined, and are digitally savvy. Move with us for a better world!

Your Role

Join our amazing team in the Technogym located in the prestigious area of Harrods, London. As a Technogym Solutions Expert, you will play a pivotal role in continuing to build on the incredible success of the Technogym at Harrods, you will use your outstanding sales skills and product expertise to deliver a first-class client experience. Your mission is to drive brand engagement, drive footfall and drive Home sales.

Utilising your exceptional business development skills, you will develop a strong client base and build on customer relationships to maximise opportunities and establish Technogym as the go-to premium/luxury brand in the fitness and wellness space. You will interact directly with our prestigious home clients as well as through their partners such as architects, designers, and personal trainers.

The role will be primarily based in Technogym Harrods, with some local travel to visit clients expected. Our ideal candidate is a passionate Salesperson with a natural hunger for business development and sales, alongside the ability to deliver a premium experience to our clients.

Your Impact

You will:

• Uncover untapped market opportunities through: - establishing a network of relevant architects, designers and personal trainers, fostering relationships with key decision makers at locations and events frequented by HNWI (including golf/tennis clubs, charity programmes, art exhibitions etc.) and via marketing and networking events
• Manage and optimise sales pipelines to maximise opportunities
• Achieve and exceed assigned sales targets
• Identify consumer leads and sales through innovative B2B2C strategies
• Establish yourself as an expert in the Technogym brand and our solutions by regularly refreshing your knowledge and staying up to date with new ranges and digital functionality
• Create and present CAD visuals to clients (full training is provided)
• Nurture ongoing client relationships through practising effective clienteling
• Arrange appointments to welcome clients into the Boutique
• Engage with walk-in customers, demonstrating our solutions and selling consultatively in face-to-face scenarios
• Support in arranging and executing Technogym Boutique marketing and client events
• Follow up and provide post-sale customer care to ensure clients get the most out of their Technogym solutions

About You

Ideally, you are passionate about working out, enthusiastic and proactive, while also down-to-earth and ethical. You have a positive and proactive mindset, strong organizational skills and are used to working in a fast-paced environment. Additionally, you will have:

• Proven previous experience in a consultative sales role
• Experience in managing complex deals and solution-based selling
• Premium/luxury customer service
• Knowledge of the Home Consumer market. Experience working with architects and designers is a plus.
• Knowledge of fitness product use and physiological benefits
• Solid experience with CRM software (knowledge of Salesforce is a plus)
• Social media, IT proficiency and digital skills
• Excellent listening, communication and presentation ability
• Ability to work independently with high organisation, attention to detail and project management skills
• A passion for brand, luxury, design, Made in Italy…
• Loves Technogym products and solutions
• Passion for sports, fitness and wellness

Technogym is an Equal Opportunities Employer

Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Discover your potential with a career at Technogym, where work means loving what you do, taking on challenges, learning from others, sharing a vision and making it come true!

Products and services supplied in USA and CANADA by TECHNOGYM USA Corp. 700 US Highway 46 East, Fairfield, New Jersey 07004 Fully paid up capital USD 3.500.000 Website operated by TECHNOGYM S.p.A. VIA CALCINARO 2861, 47521 CESENA (FC). Fiscal code and VAT: 06250230965 Certified Electronic Mail (PEC): [e-mail] Company registration number at the Forlì-Cesena Register, REA 315187 Fully paid up capital Euro 10.066.375,00 Siae License 201500000083