Luxury Store Supervisor: Lead & Elevate Service

Calvin Klein; Maidstone; On-site; GBP 24,000 - 32,000; Full time

Job summary

Calvin Klein is seeking a Store Supervisor to lead daily shop floor operations, inspire the team and ensure exceptional customer service in a premium brand environment. You will partner with management on personnel, merchandising and store results, participating in meetings and communicating promotions to staff.

The role requires a background in supervisory roles within luxury brands, strong communication, and the ability to drive sales while maintaining brand standards.

Qualifications

• Previous track record in supervisory or specialist roles within a premium or luxury brand.
• Ability to resolve conflicts and manage team dynamics.
• Effective communication and relationship-building with staff and customers.

Responsibilities

• Ensure efficient running of the shop floor to achieve customer service, sales and profit targets.
• Support management in personnel, product and merchandising functions and store results.
• Participate in weekly and other staff meetings and communicate promotions clearly.
• Drive shop floor sales and exceed store targets by motivating the team.

Skills

Supervisory experience

People management

Effective communication

Team player

Providing feedback

Adaptability

Presence on shop floor

Initiative

Job description

Calvin Klein is seeking a Store Supervisor to lead daily shop floor operations, inspire the team and ensure exceptional customer service in a premium brand environment. You will partner with management on personnel, merchandising and store results, participating in meetings and communicating promotions to staff.

The role requires a background in supervisory roles within luxury brands, strong communication, and the ability to drive sales while maintaining brand standards.