Luxury Store Manager: Lead, Coach & Deliver Experiences

Tapestry; United Kingdom; Remote; GBP 37,000 - 60,000; Full time

Benefits offered by this job

Employee discount

Bonus programme

Job summary

Coach in the United Kingdom is seeking a Store Manager to lead a luxury retail team, drive sales, and deliver exceptional customer experiences. You will set the tone for an inclusive culture, coach staff, and ensure store performance aligns with brand standards in a fast-paced environment.

You will manage daily operations, scheduling, inventory, and visual presentation while fostering a collaborative team that reflects Coach’s heritage and values. Flexibility in schedule is required.

Qualifications

• 1–6 years of leadership experience in retail or service industries; luxury or fashion background is a plus.
• Strong English language proficiency.
• Proficiency in Microsoft Office; experience with labor management, inventory, and sales reporting tools.

Responsibilities

• Lead store to drive sales, profitability, and productivity across channels.
• Execute strategic business plans while adapting to local market trends.
• Champion a service-first culture with personalized clienteling and service excellence.
• Resolve customer concerns with empathy, urgency, and professionalism.
• Inspire, coach, and develop a diverse, high-performing team.

Skills

Leadership

English proficiency

Customer focus

Tools

Microsoft Office

Job description

Coach in the United Kingdom is seeking a Store Manager to lead a luxury retail team, drive sales, and deliver exceptional customer experiences. You will set the tone for an inclusive culture, coach staff, and ensure store performance aligns with brand standards in a fast-paced environment.

You will manage daily operations, scheduling, inventory, and visual presentation while fostering a collaborative team that reflects Coach’s heritage and values. Flexibility in schedule is required.