Luxury Spa Supervisor - Lead Therapists to Five-Star Service

Celtic Manor Resort; Newport; Hybride; GBP 16 000 - 23 000; Plein temps

Avantages offerts par ce poste

Career development

Industry-leading training

Discounted stays across Celtic Collect

Food and beverage discounts

Staff wellbeing

NEST pension

Résumé du poste

Celtic Manor Resort in Newport is seeking a skilled Spa Supervisor to lead our Forum Spa and Ocius Treatment Rooms. You will inspire a high-performance team while maintaining five-star guest care and treatment standards.

Join our luxury resort and contribute to exceptional guest experiences, effective rota management, stock control, and seamless spa operations within a renowned destination.

Qualifications

• Must hold a recognised Beauty Therapy qualification (Level 3 or equivalent).
• Experience leading, coaching and supporting therapists to achieve high performance.
• Strong organisational and administrative skills.

Responsabilités

• Support the daily operation of Forum Spa and Ocius Treatment Rooms.
• Lead by example to deliver exceptional guest experiences and treatment standards.
• Motivate and coach Spa Therapists to maximise performance and service delivery.
• Assist with rota management, bookings, stock control and administration.
• Ensure treatment rooms and facilities are presented to the highest standards.

Connaissances

Spa supervisor experience

Leadership

Guest care

Stock control

Organisational skills

Communication skills

Formation

Beauty Therapy qualification (Level 3)

Description du poste

Celtic Manor Resort in Newport is seeking a skilled Spa Supervisor to lead our Forum Spa and Ocius Treatment Rooms. You will inspire a high-performance team while maintaining five-star guest care and treatment standards.

Join our luxury resort and contribute to exceptional guest experiences, effective rota management, stock control, and seamless spa operations within a renowned destination.