Luxury Sales & Client Experience Specialist

Join; Greater London; On-site; GBP 22,000 - 26,000; Full time

Job summary

Hermès in Bond Street is seeking a Sales & Service Assistant on a fixed-term contract until the end of 2027, to deliver exceptional client experiences and uphold the brand's standards. You will support CRM practices, build lasting client relationships, and contribute to store storytelling and presenting fine craftsmanship.

Candidates should have experience in customer-facing roles, high personal conduct, initiative, and a collaborative spirit.

Qualifications

• Prior experience in customer-facing roles.
• High standard of personal conduct, initiative and a collaborative spirit.

Responsibilities

• Support CRM practices and build lasting relationships with clients.
• Contribute to daily store operations and briefings, inspiring clients with knowledge of fine product and craftsmanship.
• Assist in presenting and maintaining a beautifully presented store environment.

Job description

Hermès in Bond Street is seeking a Sales & Service Assistant on a fixed-term contract until the end of 2027, to deliver exceptional client experiences and uphold the brand's standards. You will support CRM practices, build lasting client relationships, and contribute to store storytelling and presenting fine craftsmanship.

Candidates should have experience in customer-facing roles, high personal conduct, initiative, and a collaborative spirit.