Luxury Sales Associate — Client Experience Expert

LVMH Group; Bicester; On-site; GBP 21,000 - 32,000; Full time

Job summary

Givenchy in the United Kingdom seeks a Sales Associate to deliver a high-quality client experience aligned with Maison standards. You will grow through learning, clienteling, and contributing to store performance while upholding refined service and presentation.

As a member of the boutique team, you will develop strong foundations in selling, service, and brand knowledge, with opportunities to progress toward Senior Sales Associate.

Qualifications

• Passion for luxury or premium retail.
• Good interpersonal and communication skills.
• Eager to learn and upbeat attitude.
• Fluent in local language; additional languages are a strong asset.

Responsibilities

• Welcoming clients with warmth, care, and professionalism.
• Delivering attentive, personalised service at every touchpoint.
• Learning to understand client needs, preferences, and style.
• Building product knowledge, selling skills, and brand fluency.
• Actively seeking feedback and learning from peers and leaders.
• Taking responsibility for your own growth and progress.
• Supporting a positive, respectful, and collaborative team environment.
• Contributing to smooth client journeys and daily excellence.
• Upholding standards in behaviour, presentation, and attitude.
• Deliver refined, courteous, and consistent service.
• Support personalised client journeys under Maison guidelines.
• Contribute to a welcoming and emotionally engaging store atmosphere.

Skills

Luxury retail mindset

Interpersonal skills

Communication skills

Languages (local)

Job description

Givenchy in the United Kingdom seeks a Sales Associate to deliver a high-quality client experience aligned with Maison standards. You will grow through learning, clienteling, and contributing to store performance while upholding refined service and presentation.

As a member of the boutique team, you will develop strong foundations in selling, service, and brand knowledge, with opportunities to progress toward Senior Sales Associate.