Sales Consultant (Part-Time) - Givenchy - Bicester

GIVENCHY; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

GIVENCHY in Greater London seeks a Sales Associate dedicated to delivering exceptional client experiences. As a Sales Associate, you'll contribute to store performance while embodying the brand's values and providing personalised service to clients.

We're looking for individuals with a passion for luxury retail, excellent interpersonal skills, and a commitment to learning. This role offers the opportunity to grow within a dynamic team and develop strong foundations in selling and service.

Qualifications

• Passion for luxury or premium retail.
• Good interpersonal and communication skills.
• Eager to learn and have an upbeat attitude.
• Fluent in local language; additional languages are a strong asset.

Responsibilities

• Deliver high-quality client experience aligned with Maison standards.
• Provide personalised service at every touchpoint.
• Support achievement of individual and store objectives.
• Maintain a clean and organised boutique.

Skills

Interpersonal skills

Communication skills

Curiosity

Positive attitude

Job description

Our Sales Associates are the first human expression of the Maison for many clients. They are ambassadors of Givenchy’s values, service culture, and attention to detail, playing a vital role in creating welcoming, refined, and emotionally engaging experiences. They succeed by being present, curious, and committed to learning – building strong foundations in service, product knowledge, and client engagement while contributing positively to the team and store.

ROLE PURPOSE

To deliver a high-quality client experience aligned with Maison standards, contribute to store performance, and develop strong foundations in selling, service, and clienteling.

As a Sales Associate, you grow through experience, feedback, and curiosity – learning to take ownership of your impact on clients, colleagues, and the boutique environment.

WHAT YOU OWN

YOUR CLIENT INTERACTIONS

• Welcoming clients with warmth, care, and professionalism
• Delivering attentive, personalised service at every touchpoint
• Learning to understand client needs, preferences, and style

YOUR PERFORMANCE

• Building product knowledge, selling skills, and brand fluency
• Actively seeking feedback and learning from peers and leaders
• Taking responsibility for your own growth and progress

YOUR CONTRIBUTION TO THE TEAM

• Supporting a positive, respectful, and collaborative team environment
• Contributing to smooth client journeys and daily excellence
• Upholding standards in behaviour, presentation, and attitude
• Deliver refined, courteous, and consistent service
• Support personalised client journeys under Maison guidelines
• Contribute to a welcoming and emotionally engaging store atmosphere

KEY RESPONSIBILITIES

CLIENT EXPERIENCE

• Welcoming clients with warmth, care, and professionalism
• Delivering attentive, personalised service at every touchpoint
• Learning to understand client needs, preferences, and style
• Building product knowledge, selling skills, and brand fluency
• Actively seeking feedback and learning from peers and leaders
• Taking responsibility for your own growth and progress
• Supporting a positive, respectful, and collaborative team environment
• Contributing to smooth client journeys and daily excellence
• Upholding standards in behaviour, presentation, and attitude
• Deliver refined, courteous, and consistent service
• Support personalised client journeys under Maison guidelines
• Contribute to a welcoming and emotionally engaging store atmosphere

SALES CONTRIBUTION

• Support achievement of individual and store objectives
• Apply selling techniques and storytelling learned through training
• Demonstrate focus, reliability, and professionalism on the floor

BRAND & PRODUCT FOUNDATIONS

• Develop knowledge of collections, heritage, and craftsmanship
• Communicate product information accurately and with enthusiasm
• Represent the Maison through grooming, presentation, and conduct

OPERATIONAL DISCIPLINE

• Execute transactions accurately and efficiently
• Support stock, cash, and operational processes with care
• Maintain a clean, organised, and elevated boutique

HOW YOU GROW

• Show curiosity, humility, and willingness to learn
• Build confidence through consistency and preparation
• Develop autonomy gradually while respecting standards
• Take pride in representing the Maison

PROFILE

• Passion for luxury or premium retail
• Good for interpersonal and communication skills
• Eager to learn and upbeat attitude
• Fluent in local language; additional languages are a strong asset

WHAT SUCCESS LOOKS LIKE

• Clients who feel welcomed, understood, and well cared for
• Consistent contribution to team and store performance
• Growing confidence and capability on the selling floor
• Strong foundations in service, selling, and brand knowledge
• Clear readiness to progress toward Senior Sales Associate