Luxury Client Advisor: Create Exceptional Experiences

LVMH; Manchester; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Louis Vuitton seeks a highly motivated Client Advisor to deliver exceptional service to our discerning clients. You will welcome customers, grow relationships, and guide them through our luxury collections with expert product knowledge and a personalized approach.

You will pursue sales targets through cross-selling, maintain an immaculate sales floor, and leverage CRM tools for follow-up. The role embodies the Louis Vuitton brand and requires flexibility across a UK store network.

Qualifications

• Previous luxury retail experience preferred.
• Flexibility to work evenings, weekends, and holidays.
• Proficiency in multiple languages is a plus.

Responsibilities

• Proactively welcome and engage with clients, creating a warm atmosphere.
• Build strong client relationships through personalized interactions and understanding needs.
• Master product knowledge across categories to confidently present features and heritage.
• Achieve sales targets through cross-selling and up-selling.
• Maintain a pristine, visually appealing sales floor and product presentation.
• Utilize CRM tools to capture client information and follow up to nurture relationships.
• Host and participate in client events to develop a loyal client network.
• Act as a brand ambassador with impeccable presentation and luxury service.
• Adhere to company policies, inventory management, and security procedures.

Skills

Client Relationships

Product Knowledge

Cross-selling

CRM

Brand Ambassador

Interpersonal Skills

Languages

Job description

Louis Vuitton seeks a highly motivated Client Advisor to deliver exceptional service to our discerning clients. You will welcome customers, grow relationships, and guide them through our luxury collections with expert product knowledge and a personalized approach.

You will pursue sales targets through cross-selling, maintain an immaculate sales floor, and leverage CRM tools for follow-up. The role embodies the Louis Vuitton brand and requires flexibility across a UK store network.