Luxury Retail Supervisor – Lead Store Team

PVH UK Group Ltd; Braintree; On-site; GBP 21,000 - 27,000; Full time

Job summary

PVH Corp. is seeking a Store Supervisor to lead our premium in-store experience for the Tommy Hilfiger and Calvin Klein brands in the UK. You will drive sales, coach store teams, and uphold exceptional customer service standards in a fast-paced environment.

As a leader on the shop floor, you will implement visual and merchandising standards, participate in management discussions, and ensure a consistently positive customer journey across the store.

Qualifications

• Previous supervisory or specialist experience in a premium or luxury brand.
• Proven people management experience and ability to resolve conflicts.
• Effective communication and relationship-building skills.
• Team player with initiative and adaptability.

Responsibilities

• Ensure smooth shop floor operation to maximise customer service, sales and profitability.
• Support management in personnel, product, merchandising and store processes.
• Lead staff meetings and communicate promotions clearly to the team.
• Drive sales with motivating leadership and delivering an exemplary store journey.
• Maintain consistent training on product knowledge and store standards.

Skills

People management

Communication

Team leadership

Customer service

Job description

PVH Corp. is seeking a Store Supervisor to lead our premium in-store experience for the Tommy Hilfiger and Calvin Klein brands in the UK. You will drive sales, coach store teams, and uphold exceptional customer service standards in a fast-paced environment.

As a leader on the shop floor, you will implement visual and merchandising standards, participate in management discussions, and ensure a consistently positive customer journey across the store.