Luxury Retail Supervisor — 12-Month NYC Pop-Up

MCARTHURGLEN; York and North Yorkshire; On-site; GBP 22,000 - 30,000; Full time

Job summary

The Tommy Hilfiger team is seeking a dedicated Supervisor for the New York Pop Up, a fixed term contract for 12 months. You will lead by example on the shop floor, delivering premium service and inspiring your team to exceed store targets.

The role requires previous supervisory or specialist experience in a premium or luxury brand, strong people management and excellent communication to coach the team and maintain the highest in-store standards.

Qualifications

• Previous supervisory or specialist experience in a premium or luxury brand.
• Experience in managing personnel, product and merchandising functions.
• Effective communication with the ability to build relationships.
• Ability to adapt quickly and work with pace.

Responsibilities

• Ensure the efficient running of the shop floor to achieve high customer service, sales and profit.
• Support management in personnel, product & merchandising functions, processes and results.
• Participate in weekly management and staff meetings.
• Clearly communicate promotions to staff.
• Drive shop floor sales and exceed targets through team motivation.
• Maintain a positive store experience and fair treatment of customers and colleagues.
• Ensure staff training on product knowledge and store maintenance.

Skills

People management

Communication

Team player

Initiative

Job description

The Tommy Hilfiger team is seeking a dedicated Supervisor for the New York Pop Up, a fixed term contract for 12 months. You will lead by example on the shop floor, delivering premium service and inspiring your team to exceed store targets.

The role requires previous supervisory or specialist experience in a premium or luxury brand, strong people management and excellent communication to coach the team and maintain the highest in-store standards.