Luxury Retail Store Support Lead

RALPH LAUREN; Greater London; On-site; GBP 26,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Competitive benefits package

Job summary

Ralph Lauren Corporation in London seeks a dynamic clienteling and sales specialist to support the store team, maximize VICs, and deliver exceptional customer experiences while upholding brand standards.

The role focuses on in-store business client development, leadership support, and accurate communication of product knowledge and feedback to buyers, with a passion for premium luxury and team collaboration.

Qualifications

• Energetic, passionate, and results-driven team player.
• Experience in a premium/luxury environment with proven management abilities.
• Excellent organisational and communication skills with in-depth Brand and product knowledge.

Responsibilities

• Business Client Development: support sales to maximize sales and opportunities in store and via outreach.
• Leadership & Engagement: foster an inclusive, client-first culture and coach the team.
• Operations: maintain brand standards, use store systems, and relay product feedback to buyers.

Skills

Clienteling

Luxury brand knowledge

Team player

Communication

Sales optimization

Job description

Ralph Lauren Corporation in London seeks a dynamic clienteling and sales specialist to support the store team, maximize VICs, and deliver exceptional customer experiences while upholding brand standards.

The role focuses on in-store business client development, leadership support, and accurate communication of product knowledge and feedback to buyers, with a passion for premium luxury and team collaboration.