Luxury Sales Support: Client Experience & Store Ops

Ralph Lauren; Greater London; On-site; GBP 23,000 - 30,000; Full time

Benefits offered by this job

Discounts

Competitive benefits

Employee discounts

Job summary

Ralph Lauren in London is seeking a Brand Ambassador to embody the brand's values and deliver exceptional client service. You will engage customers with a premium experience and uphold the elevated store standard.

You will support store operations, manage deliveries and replenishment, and maintain a welcoming environment for luxury shoppers. A client-centric mindset and strong communication are essential to excel in this role.

Qualifications

• Experience in a premium/luxury environment.
• Excellent organisational and communication skills.
• Energetic, passionate and results-driven team player.

Responsibilities

• Ensure client support excellence and operational efficiencies.
• Manage deliveries and replenishment to optimise the product offer for clients.
• Coordinate and communicate consistently with the team to ensure an excellent client service.
• Advance store systems and procedures to enhance operational efficiencies.
• Follow standard operating procedures and store policies.
• Store maintenance.

Skills

Client service

Communication

Teamwork

Organizational skills

Premium luxury experience

Job description

Ralph Lauren in London is seeking a Brand Ambassador to embody the brand's values and deliver exceptional client service. You will engage customers with a premium experience and uphold the elevated store standard.

You will support store operations, manage deliveries and replenishment, and maintain a welcoming environment for luxury shoppers. A client-centric mindset and strong communication are essential to excel in this role.