Luxury Retail Sales & Style Advisor (Clienteling)

Tapestry; Greater London; Hybrid; GBP 30,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Volunteer day

Ambassador Programme

Job summary

Coach Westfield White City is seeking a Sales Associate to act as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

Requirements include 1+ years of luxury retail sales experience, POS/system proficiency on iPad or laptop, and strong English communication. The role offers a competitive base with an inclusive, dynamic team environment and generous employee discounts.

Qualifications

• 1+ years of sales experience, luxury retail preferred.
• Experience with POS operation and basic computer proficiency on iPad/laptop.
• Strong English proficiency and ability to work in a fast-paced environment.

Responsibilities

• Represent Coach as a brand ambassador and deliver an elevated shopping experience.
• Meet personal and store sales goals and support daily store operations.
• Drive sales through cross-selling, upselling, and personalized recommendations.
• Utilize clienteling tools and social selling platforms to capture data and encourage repeat purchases.
• Source new customers and follow up to close sales.

Skills

Sales experience (luxury retail)

POS operation

English proficiency

Customer service

Tools

POS system

Job description

Coach Westfield White City is seeking a Sales Associate to act as the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations.

Requirements include 1+ years of luxury retail sales experience, POS/system proficiency on iPad or laptop, and strong English communication. The role offers a competitive base with an inclusive, dynamic team environment and generous employee discounts.