Luxury Retail Sales Associate - Upsell & Client Growth

Belstaff; Gretna; Presencial; GBP 18.000 - 23.000; Jornada completa

Descripción de la vacante

Belstaff in Gretna is seeking a Sales Associate to maximise revenue in the store and build a strong client base while delivering an entrepreneurial level of customer service that sets the benchmark for the brand.

You will greet, advise and help clients, cross-sell across the in-store collection, maintain stock and visual merchandising standards, and collaborate with the Store Manager to ensure exceptional service for every guest.

Formación

• Experience in luxury retail is preferred.
• Excellent communication and interpersonal skills.
• Ability to build and maintain client relationships.

Responsabilidades

• Set the store sales benchmark and drive personal targets.
• Greet, advise and help clients to find the right products.
• Confidently cross-sell and upsell across the in-store collection.
• Maintain stock accuracy and visual merchandising standards.
• Handle customer queries and issues professionally with the store team.

Conocimientos

Sales & upsell

Customer service

Client relationships

Product knowledge

Descripción del empleo

Belstaff in Gretna is seeking a Sales Associate to maximise revenue in the store and build a strong client base while delivering an entrepreneurial level of customer service that sets the benchmark for the brand.

You will greet, advise and help clients, cross-sell across the in-store collection, maintain stock and visual merchandising standards, and collaborate with the Store Manager to ensure exceptional service for every guest.