Luxury Retail Sales Pro - Temporary Store Role

Belstaff; Portsmouth; On-site; GBP 19,000 - 23,000; Full time

Job summary

Belstaff, a luxury clothing brand, is seeking a Sales Associate to maximise store sales while building a strong client base and delivering entrepreneurial customer service. The role focuses on greeting clients, advising on products, and cross-selling across the collection to exceed benchmarks.

Temporary positions are available until January 2027, with an emphasis on teamwork, product knowledge, and excellent service to drive store performance in a premium retail environment.

Responsibilities

• Set the sales benchmark in store consistently driving sales, achieving personal sales targets and enabling and encouraging other sales colleagues to achieve theirs
• Help create and be part of a dynamic and positive team in order to maintain an environment in the store conducive to generating sales
• Greet, advise and help clients
• Assist clients on the best products to suit their needs
• Confidently and professionally answer questions and queries from clients
• Be able to confidently cross sell and upsell across all product offers in store, ensuring the client is walked through the in store collection
• Ensure that the client is the main focus at all times. To set a standard that exceeds the benchmark for customer service within the luxury retail industry. This includes being fully conversant with all products and services available including product care, waxing, customisation, aftersales and stock availability
• Ensure customer service levels consistently meet and exceed company expectations
• Be the role model regarding customer service and sales standards at all times
• Be up to date on local events and current affairs in order to promote conversation with clients
• Develop and ensure good internal customer service with all other Belstaff Stores and with Head Office
• Professionally handling customer complaints and issues
• To understand Belstaff’ s Global and International positioning.

Job description

Belstaff, a luxury clothing brand, is seeking a Sales Associate to maximise store sales while building a strong client base and delivering entrepreneurial customer service. The role focuses on greeting clients, advising on products, and cross-selling across the collection to exceed benchmarks.

Temporary positions are available until January 2027, with an emphasis on teamwork, product knowledge, and excellent service to drive store performance in a premium retail environment.