Luxury Retail Sales Advisor — Personal Styling & Growth

FRASERS; Derry/Londonderry; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Career growth

Premium store environment

Training and development

Job summary

Frasers is a dynamic luxury retailer delivering a premium shopping experience rooted in its Glasgow heritage. As a Sales Advisor, you’ll be the face of the brand, greeting customers, offering styling guidance, and guiding them through a luxurious, personalised service on the shop floor.

You’ll thrive in a fast-paced environment, stay brand-aligned, support tills, manage stock, and participate in events. Frasers offers training and development paths, a generous staff discount, and a culture that

Qualifications

• Experience in retail or hospitality and a customer-first mindset.
• Confidence and warmth to build trust with customers.
• Genuine passion for delivering a luxury shopping experience.
• Target-driven with the ability to exceed sales goals.
• Team-first attitude, flexible and adaptable in a fast-paced environment.

Responsibilities

• Greet and engage customers with confidence and warmth.
• Offer first-contact solutions, including click-and-collect guidance.
• Provide styling advice and product recommendations through active listening and knowledge.
• Support tills or departments to keep the customer journey seamless.
• Maintain sharp visual presentation and stock through replenishment.
• Participate in store events and activations, providing feedback for improvement.
• Follow store procedures to support loss prevention and safety standards.
• Represent Frasers to the highest standard in service and presentation.

Skills

Customer-first mindset

Confidence

Warmth in service

Target-driven

Team player

Adaptable in fast-paced environment

Job description

Frasers is a dynamic luxury retailer delivering a premium shopping experience rooted in its Glasgow heritage. As a Sales Advisor, you’ll be the face of the brand, greeting customers, offering styling guidance, and guiding them through a luxurious, personalised service on the shop floor.

You’ll thrive in a fast-paced environment, stay brand-aligned, support tills, manage stock, and participate in events. Frasers offers training and development paths, a generous staff discount, and a culture that