Part Time Sales Assistant

FRASERS; Derry/Londonderry; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Staff discount

Career growth

Premium store environment

Training and development

Job summary

Frasers is a dynamic luxury retailer delivering a premium shopping experience rooted in its Glasgow heritage. As a Sales Advisor, you’ll be the face of the brand, greeting customers, offering styling guidance, and guiding them through a luxurious, personalised service on the shop floor.

You’ll thrive in a fast-paced environment, stay brand-aligned, support tills, manage stock, and participate in events. Frasers offers training and development paths, a generous staff discount, and a culture that

Qualifications

• Experience in retail or hospitality and a customer-first mindset.
• Confidence and warmth to build trust with customers.
• Genuine passion for delivering a luxury shopping experience.
• Target-driven with the ability to exceed sales goals.
• Team-first attitude, flexible and adaptable in a fast-paced environment.

Responsibilities

• Greet and engage customers with confidence and warmth.
• Offer first-contact solutions, including click-and-collect guidance.
• Provide styling advice and product recommendations through active listening and knowledge.
• Support tills or departments to keep the customer journey seamless.
• Maintain sharp visual presentation and stock through replenishment.
• Participate in store events and activations, providing feedback for improvement.
• Follow store procedures to support loss prevention and safety standards.
• Represent Frasers to the highest standard in service and presentation.

Skills

Customer-first mindset

Confidence

Warmth in service

Target-driven

Team player

Adaptable in fast-paced environment

Job description

Frasers is a dynamic and iconic retail destination, originally established in 1849 in Glasgow. Today, our stores are designed as inspirational spaces to explore, connect, and shop, home to unrivalled fashion, beauty, accessories, homeware collections, and more. Rooted in Hugh Fraser's original vision, we combine heritage with innovation and exceptional service.

The Role: Sales Advisor

This is premium retail at its most personal. As a Sales Advisor at Frasers, you're the face of the brand, the trusted stylist, the reason customers come back. From a first impression at the door to a styling conversation across the floor, you'll create shopping experiences that feel considered, luxurious, and unmistakably Frasers.

What's In It For You

• Competitive pay that reflects what you bring
• Generous staff discount across Frasers and all Frasers Group brands
• Career growth in a fast-paced, ambitious retail group
• A premium store environment with a customer-first culture
• Training and development to sharpen your craft and grow your career

Your Development

From day one, you'll receive a full in-store induction. As you progress, you'll have access to internal development pathways, including Supervisor and Management programmes and nationally recognised qualifications all of which support your growth within Frasers and the wider Frasers Group.

What You'll Do

• Greet and engage every customer with confidence and warmth from the moment they walk in.
• Offer first-contact solutions, whether that's directing to click-and-collect or removing tags at exit points.
• Provide styling advice and product recommendations through active listening and strong product knowledge.
• Step in to support nearby tills or departments to keep the customer journey seamless.
• Keep visual presentation sharp and stock available through replenishment and stockroom upkeep.
• Get involved in store events and activations, and share feedback to keep us improving.
• Stay alert and compliant with store procedures to support loss prevention.
• Follow health and safety standards at all times.
• Represent Frasers to the highest standard, in service and in personal presentation.

How We Work

Our values shape every shift, every conversation, every decision:

• Think Without Limits: Move fast, take bold action, and bring the team with you.
• Own It and Back Yourself: Take responsibility, master the basics, and drive results.
• Be Relevant: Stay connected to our people, our partners, and the planet.

What You'll Bring

• Relevant retail or hospitality experience and a customer-first mindset.
• Confidence and warmth that builds trust and lasting relationships.
• A genuine passion for delivering a luxury shopping experience.
• A target-driven approach and the drive to exceed sales goals.
• A team-first attitude, ready to support other areas of the store when needed.
• Flexibility, reliability, and adaptability in a fast-paced environment.