Luxury Retail Deputy Store Manager — Lead & Elevate Team

RHR; Colchester; On-site; GBP 35,000 - 38,000; Full time

Benefits offered by this job

Monthly bonus £350-£700

Job summary

RHR in Colchester is seeking a Deputy Manager to lead a premium store and inspire a team of about 10, including two Team Leaders. You will drive exceptional customer service, coaching staff, and uphold luxury standards while partnering with the Store Manager on daily operations.

The role rewards a competitive £35,000–£38,000 base with a monthly bonus of £350–£700, reflecting experience and performance in a growing premium brand.

Qualifications

• Experience in premium, luxury or service-focused retail management.
• Proven ability to lead and develop teams.
• Outstanding communication and relationship-building skills.
• Strong commercial awareness and results orientation.

Responsibilities

• Support the Store Manager in daily store operations.
• Coach, motivate and develop a team of passionate retail professionals.
• Lead two Team Leaders to deliver high performance.
• Drive customer engagement and luxury retail experiences.
• Ensure exceptional visual standards and attention to detail throughout the store.
• Contribute to store profitability and commercial performance.
• Lead by example with professional presentation and conduct.

Skills

People leadership

Coaching & development

Communication

Commercial awareness

Job description

RHR in Colchester is seeking a Deputy Manager to lead a premium store and inspire a team of about 10, including two Team Leaders. You will drive exceptional customer service, coaching staff, and uphold luxury standards while partnering with the Store Manager on daily operations.

The role rewards a competitive £35,000–£38,000 base with a monthly bonus of £350–£700, reflecting experience and performance in a growing premium brand.