Deputy Manager, Luxury Retail — Client Experience Lead

The Watches of Switzerland Group; Greater London; On-site; GBP 29,000 - 36,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Wellbeing Tools

Discount Scheme

Enhanced Maternity Pay

Job summary

The Watches of Switzerland Group is seeking a Deputy Manager for Goldsmiths Showrooms in Greater London. You will lead, motivate and develop a high performing retail team to deliver an exceptional client experience.

As brand ambassador, you will build close client relationships, drive business development and events, and support the Showroom Manager in achieving commercial targets while upholding luxury standards.

Qualifications

• Proven track record in retail management.
• Strong clienteling, networking and events management.
• Ability to motivate and develop a high performing team.

Responsibilities

• Lead and develop a high performing retail team to deliver exceptional client experience.
• Support Showroom Manager in achieving commercial goals and driving brand standards.
• Build close client relationships that last beyond a single sale and represent the brand.

Skills

Retail management

Clienteling

Mentoring

People focus

Recruitment & training

Commercial awareness

Competitor analysis

Communication of initiatives

Job description

The Watches of Switzerland Group is seeking a Deputy Manager for Goldsmiths Showrooms in Greater London. You will lead, motivate and develop a high performing retail team to deliver an exceptional client experience.

As brand ambassador, you will build close client relationships, drive business development and events, and support the Showroom Manager in achieving commercial targets while upholding luxury standards.