Luxury Retail Deputy Manager - Lead, Develop and Inspire Team

Mappin & Webb.; Street; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

Share Save Scheme

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Mappin & Webb, a cornerstone of English luxury retail, is seeking a Deputy Manager to inspire and develop a showroom team. You will motivate colleagues, drive performance and support the Showroom Manager in delivering an exceptional client experience.

The role emphasizes mentoring, recruitment, and building lasting client relationships with a passion for our products and the luxury sector.

Qualifications

• Natural ability to guide, mentor and develop a team.
• Experience of managing performance in a retail environment.
• Customer service focused with strong commercial awareness.

Responsibilities

• Lead, motivate and develop a high-performing showroom team to deliver exceptional client experiences.
• Build close relationships with clients that extend beyond a single sale and drive business development.

Skills

Mentoring

Performance management

Client relationships

Entrepreneurial mindset

People skills

Communication

Recruitment

Job description

Mappin & Webb, a cornerstone of English luxury retail, is seeking a Deputy Manager to inspire and develop a showroom team. You will motivate colleagues, drive performance and support the Showroom Manager in delivering an exceptional client experience.

The role emphasizes mentoring, recruitment, and building lasting client relationships with a passion for our products and the luxury sector.