Luxury Retail Assistant — VIP Guest Experience & Brands

Ennismore International Management Limited; Witney; Presencial; GBP 31.000 - 34.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Exclusive staff rates

50% F&B discounts at manor restaurants

Estelleversary gifting

Uniform provided, cleaned and pressed

Onsite seamstresses for uniform

Descripción de la vacante

Estelle Manor, a luxury rural retreat in Oxfordshire, seeks a Retail Assistant to deliver exceptional service and build relationships with our members and guests. You will leverage knowledge of fashion, homeware and jewellery, provide personalised recommendations and uphold premium brand standards for a luxurious retail experience.

Join a team focused on engagement, brand presentation, and guest satisfaction, with a generous set of staff perks and a clear OTE based on a 40-hour contract.

Formación

• Previous experience in luxury retail.
• Experience managing the daily operations, set up, standards, operating procedures of a premium brand.
• Excellent communication skills and comfortable talking to colleagues, senior management and guests.
• An enthusiastic team player with a positive mindset and highly charismatic.
• Passionate about delivering exceptional guest experience with keen attention to detail.

Responsabilidades

• Deliver exceptional service with engagement and relationship building for members and guests.
• Apply strong knowledge of brands, visual merchandising and sales across fashion, homeware and jewellery.
• Offer personalised recommendations to members and guests.
• Anticipate needs to provide a luxurious retail experience.

Conocimientos

Luxury retail

Operations management

Communication

Team player

Guest experience

Descripción del empleo

Estelle Manor, a luxury rural retreat in Oxfordshire, seeks a Retail Assistant to deliver exceptional service and build relationships with our members and guests. You will leverage knowledge of fashion, homeware and jewellery, provide personalised recommendations and uphold premium brand standards for a luxurious retail experience.

Join a team focused on engagement, brand presentation, and guest satisfaction, with a generous set of staff perks and a clear OTE based on a 40-hour contract.