Premium Guest Experience Host | Fine-Dining Service

Ennismore International Management Limited; Witney; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Staff rates

Biannual socials

Estelleversary gifts

Uniform provided

Onsite seamstress

Job summary

Estelle Manor, a rural retreat on an 85-acre Oxfordshire estate, is seeking a Restaurant Host for The Billiards Room. The role focuses on creating a warm first impression, managing guest flow, and delivering personalised service for a luxury dining experience.

You'll record guest details, handle VIPs, and communicate dietary needs to the team, ensuring every guest feels valued and well cared for throughout their visit.

Qualifications

• Experience in hospitality or restaurant settings.
• Strong customer service and guest-relations skills.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Seat diners and manage restaurant flow to deliver smooth service.
• Create warm, welcoming first impressions for guests and members.
• Record guest profiles and note VIP preferences for personalised service.
• Communicate dietary requirements and special requests to the team.
• Anticipate guest needs and deliver proactive, memorable experiences.

Skills

Hospitality experience

Guest service

Teamwork

Communication

Multi-tasking

Job description

Estelle Manor, a rural retreat on an 85-acre Oxfordshire estate, is seeking a Restaurant Host for The Billiards Room. The role focuses on creating a warm first impression, managing guest flow, and delivering personalised service for a luxury dining experience.

You'll record guest details, handle VIPs, and communicate dietary needs to the team, ensuring every guest feels valued and well cared for throughout their visit.