Luxury Retail Assistant Store Manager — Bicester Village

Totême; Bicester; Hybrid; GBP 32,000 - 42,000; Full time

Job summary

TOTEME is seeking an Assistant Store Manager to join a new store in Bicester Village on a full-time basis. You will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience.

Reporting to the Store Manager, you will act as a brand ambassador and help cultivate a welcoming in-store environment with lasting client relationships. The role requires a minimum of three years in a senior retail position, preferably luxury, with experience in coaching

Qualifications

• Minimum three years of experience in a senior retail role, preferably luxury fashion.
• Experience in leading and coaching a high-performing team.
• Solid understanding of store workflows, budgeting, and performance analysis.
• Strong proficiency in Excel and PowerPoint.
• Fluent in English, both written and spoken.

Responsibilities

• Manage store operations, ensure efficient workflows, and staff scheduling.
• Drive sales performance and monitor progress to meet or exceed targets.
• Provide daily coaching and support to Sales Advisors, ensuring high team performance and service excellence.
• Guide the team on brand knowledge, collections, store experience, and operational procedures.
• Support in-store events and activations in collaboration with the Store Manager.
• Ensure visual merchandising standards are met and coach on day-to-day execution.
• Conduct regular team briefings to align on priorities and policies.
• Share product insights and client feedback with internal teams.

Skills

Team leadership

Retail operations

Sales coaching

Excel

PowerPoint

Client relations

Fluent English

Tools

Excel

PowerPoint

Job description

TOTEME is seeking an Assistant Store Manager to join a new store in Bicester Village on a full-time basis. You will support the Store Manager in leading the team, driving sales, and delivering an elevated client experience.

Reporting to the Store Manager, you will act as a brand ambassador and help cultivate a welcoming in-store environment with lasting client relationships. The role requires a minimum of three years in a senior retail position, preferably luxury, with experience in coaching