Luxury Retail Assistant Manager — Uncapped Commission

Diamond Factory; Thurrock; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Commission and additional rewards

20 days' holiday plus eight bank days,

Private healthcare

24-hour Employee Assistance Programme

Company discount

Job summary

Diamonds Factory is seeking an Assistant Store Manager for Lakeside. This role carries a base salary of £30,000 with uncapped commission, rewards and benefits. You will lead a team, drive luxury service, and ensure outstanding customer experiences in a busy store.

You will work 40 hours over five days, including weekends and bank holidays, focusing on coaching the team, achieving sales targets and maintaining a premium store environment.

Qualifications

• At least two years of experience in luxury retail.
• Proven track record of meeting or exceeding sales targets.
• Excellent communication, attention to detail and style.

Responsibilities

• Support, coach and motivate the sales team.
• Help colleagues achieve and exceed their individual targets.
• Create a positive, professional store environment.
• Build relationships with customers.
• Guide customers through important purchases with product knowledge.
• Share product knowledge with the team.
• Support Store Manager with sales plans and daily operations.
• Handle customer queries and escalations confidently.
• Represent the Diamonds Factory brand with professionalism.

Skills

Luxury retail experience

Sales targets achieved

Job description

Diamonds Factory is seeking an Assistant Store Manager for Lakeside. This role carries a base salary of £30,000 with uncapped commission, rewards and benefits. You will lead a team, drive luxury service, and ensure outstanding customer experiences in a busy store.

You will work 40 hours over five days, including weekends and bank holidays, focusing on coaching the team, achieving sales targets and maintaining a premium store environment.