Luxury Restaurant Supervisor — Lead Elite Guest Experiences

St. Regis Hotels & Resorts; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Private Medical Insurance

Meals on duty

Food & Beverage discounts

Job summary

The St. Regis London is preparing to welcome a Restaurant Supervisor to lead daily dining operations at our flagship Mayfair property. You will guide a dedicated team, ensure impeccable service, and uphold the refined St. Regis standards in every guest interaction.

As a confident, service‑driven supervisor, you will manage shifts, train staff, monitor standards, and contribute to a memorable guest experience in a luxury hotel restaurant environment.

Qualifications

• Proven experience in a high-end restaurant environment.
• Strong leadership to guide a team on the floor.
• Excellent communication and guest service standards.

Responsibilities

• Support day-to-day restaurant operations with seamless service.
• Lead and motivate the team to deliver exceptional guest experiences.
• Monitor service standards, seating, guest satisfaction and ambience.
• Oversee opening and closing duties, stock and inventory control.

Skills

Supervisory experience

Restaurant operations

Customer service leadership

Team motivation

Tools

POS systems

Job description

The St. Regis London is preparing to welcome a Restaurant Supervisor to lead daily dining operations at our flagship Mayfair property. You will guide a dedicated team, ensure impeccable service, and uphold the refined St. Regis standards in every guest interaction.

As a confident, service‑driven supervisor, you will manage shifts, train staff, monitor standards, and contribute to a memorable guest experience in a luxury hotel restaurant environment.