Assistant Head Butler — Luxury Guest Experience Lead

St. Regis Hotels & Resorts; Greater London; On-site; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Enhanced pension

Life assurance

Employee Assistance Programme

Food & Beverage discounts

Job summary

St. Regis Hotels & Resorts is looking for an Assistant Head Butler in London. The ideal candidate will support the Head Butler in providing exceptional service and ensure seamless guest experiences. Key responsibilities include managing daily operations, overseeing guest communication, and inspiring the team.

Applicants should have proven experience in luxury service environments and strong interpersonal skills. This full-time role offers competitive salary and benefits including enhanced pension and wellness support.

Qualifications

• Proven experience in a similar role within a luxury environment.
• Strong decision-making and problem-solving skills.
• Experience engaging with VIP guests.

Responsibilities

• Support the Head Butler with day-to-day operations.
• Deliver intuitive, personalised service to guests.
• Handle guest concerns professionally.

Skills

Attention to detail

Decision-making

Interpersonal skills

Leadership

Discretion

Job description

St. Regis Hotels & Resorts is looking for an Assistant Head Butler in London. The ideal candidate will support the Head Butler in providing exceptional service and ensure seamless guest experiences. Key responsibilities include managing daily operations, overseeing guest communication, and inspiring the team.

Applicants should have proven experience in luxury service environments and strong interpersonal skills. This full-time role offers competitive salary and benefits including enhanced pension and wellness support.