Luxury Restaurant Manager - Lead Exceptional Service

Four Seasons Hotels Ltd; Greater London; On-site; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Competitive annual package

Structured 40 hour working week

Career development pathways

Staff meals on duty

Job summary

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Cooper’s Cut, our modern steakhouse concept. The role focuses on delivering exceptional guest experiences, coaching a high‑performing team, and maintaining the highest standards of service in a luxury environment.

You will drive revenue, partner with culinary, and manage operations across a demanding schedule, while upholding Four Seasons values and ensuring compliance with licensing and safety

Qualifications

• Experience leading teams in luxury restaurant/hospitality environments.
• Excellent guest service and hospitality standards.
• Strong leadership with a track record of building high‑performing teams.
• Strong communication, interpersonal and guest relation skills.
• Good commercial awareness and knowledge of restaurant financials.

Responsibilities

• Lead the daily operation of Cooper’s Cut with focus on guest experiences.
• Inspire and coach the restaurant team to deliver Four Seasons standards.
• Drive guest satisfaction, loyalty and engagement through excellent service.
• Maintain knowledge of menus, wine, cocktails and restaurant concepts.
• Partner with culinary to deliver outstanding F&B experiences and revenue growth.
• Oversee scheduling, labor productivity, payroll, and costs; manage recruitment and training.

Skills

Restaurant leadership

Luxury hospitality

Team development

Guest service excellence

Revenue & cost control

Communication skills

Job description

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Cooper’s Cut, our modern steakhouse concept. The role focuses on delivering exceptional guest experiences, coaching a high‑performing team, and maintaining the highest standards of service in a luxury environment.

You will drive revenue, partner with culinary, and manage operations across a demanding schedule, while upholding Four Seasons values and ensuring compliance with licensing and safety