Luxury Restaurant Manager – Rotunda Bar & Lounge

Four Seasons Hotels and Resorts; Greater London; On-site; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Competitive annual package

33 days holiday entitlement

Wellness days

Life insurance while on duty

Staff meals on duty

Job summary

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Rotunda Bar and Lounge, ensuring exceptional guest experiences and consistently delivering Four Seasons luxury service.

You will lead a passionate service team across breakfast, all-day dining, afternoon tea, cocktails and evening service, coaching staff and upholding brand standards while driving guest satisfaction and revenue growth.

Qualifications

• Previous management experience in luxury hospitality or premium restaurant outlets.
• Strong knowledge of food and beverage service, including afternoon tea, wine, cocktails, and luxury guest experiences.
• Proven ability to develop and lead high-performing teams.
• Excellent communication and interpersonal skills.
• Strong commercial awareness and understanding of outlet financial performance.

Responsibilities

• Lead the daily operation of Rotunda Bar and Lounge, ensuring exceptional guest experiences at every service.
• Inspire, coach, and develop the service team to deliver Four Seasons standards consistently.
• Build meaningful relationships with guests and drive guest satisfaction, loyalty, and engagement.
• Maintain expert knowledge of food, wines, cocktails, afternoon tea, and beverage offerings.
• Work closely with Culinary and Bar teams to enhance menus, service standards, and guest experiences.
• Drive revenue growth through upselling, promotions, and commercial decision making.
• Manage scheduling, labour productivity, payroll, and operational costs.
• Oversee recruitment, onboarding, training, and performance management of team members.
• Ensure compliance with licensing regulations, health and safety requirements, and Four Seasons policies.
• Monitor service standards, identify opportunities for improvement, and implement action plans.
• Act as a visible leader during service, supporting both guests and team members.

Skills

Leadership

Communication

Commercial awareness

Guest focus

Right to Work in the UK

Job description

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Rotunda Bar and Lounge, ensuring exceptional guest experiences and consistently delivering Four Seasons luxury service.

You will lead a passionate service team across breakfast, all-day dining, afternoon tea, cocktails and evening service, coaching staff and upholding brand standards while driving guest satisfaction and revenue growth.