Lux Restaurant Manager — Lead Fine-Dining Experience

Four Seasons Hotels Limited; Greater London; Vor Ort; GBP 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Competitive annual package

Structured 40 hour working week

Excellent training and career pathways

Wellness Days

Discounts across UK Four Seasons

Life insurance while on duty

Up to 20 complimentary nights at Four

Zusammenfassung

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Cooper's Cut, a modern dining destination within one of London's iconic luxury hotels. You will oversee daily operations, uphold Four Seasons standards, and deliver memorable guest experiences.

The role requires a strong background in luxury hospitality, leadership to develop high-performing teams, and a passion for exceptional service.

Qualifikationen

• Previous management experience in a luxury restaurant or high-end hospitality setting.
• Strong knowledge of wine, cocktails, premium dining, and luxury service.
• Proven leadership with track record of developing high-performing teams.
• Excellent communication and interpersonal skills.
• Strong commercial awareness and understanding of restaurant financials.
• Passion for hospitality and memorable guest experiences.
• Ability to perform in a fast-paced environment.
• Strong organisational and problem-solving skills.
• Professional presentation and attention to detail.
• Right to Work in the UK.

Aufgaben

• Lead the daily operation of Cooper's Cut, ensuring exceptional guest experiences at every service.
• Inspire, coach, and develop the restaurant team to consistently deliver Four Seasons standards.
• Build meaningful relationships with guests and drive guest satisfaction, loyalty, and engagement.
• Maintain expert knowledge of menus, wine offerings, cocktails, and restaurant concepts.
• Partner closely with the culinary team to deliver exceptional food and beverage experiences.
• Drive revenue growth through effective upselling, promotions, and commercial decision making.
• Manage scheduling, labour productivity, payroll, and operational costs.
• Oversee recruitment, onboarding, training, and performance management of team members.
• Ensure compliance with licensing regulations, health and safety requirements, and Four Seasons policies.
• Monitor service standards, identify opportunities for improvement, and implement action plans.
• Act as a visible and approachable leader during service, supporting both guests and team members.
• Collaborate with hotel departments to ensure seamless and personalised guest experiences.

Kenntnisse

Leadership

F&B knowledge

Staff development

Communication

Commercial awareness

Hospitality passion

Organisation

Attention to detail

Right to Work

Jobbeschreibung

Four Seasons Hotel London at Tower Bridge is seeking an experienced Restaurant Manager to lead Cooper's Cut, a modern dining destination within one of London's iconic luxury hotels. You will oversee daily operations, uphold Four Seasons standards, and deliver memorable guest experiences.

The role requires a strong background in luxury hospitality, leadership to develop high-performing teams, and a passion for exceptional service.