Luxury Restaurant Host - Warm Welcomes & Seamless Reservations

The Municipal Hotel & Spa Mgallery; Liverpool; On-site; GBP 18,000 - 27,000; Full time

Benefits offered by this job

Friends and family hotel rates

Discounted food and beverage offerings

Free meals whilst on duty

Gratuities

Discounted local parking

Social events and team celebrations

Learning and development opportunities

Job summary

The Municipal Hotel & Spa MGallery Liverpool is seeking a friendly, organised Restaurant Host to greet guests at Palm Court. You will manage reservations, guide guests to tables, and help deliver a five-star welcome in a luxury setting.

Join our heartful team to ensure memorable experiences for every guest, working closely with management and the wider team to uphold the hotel’s premium standards. Evening and weekend shifts required.

Qualifications

• Hospitality experience preferred.
• Outstanding communication and interpersonal skills.
• Ability to manage reservations in a fast-paced environment.

Responsibilities

• Act as the first point of contact for guests visiting Palm Court, delivering a professional, warm and memorable welcome.
• Manage reservations through ResDiary, ensuring all guest information and requests are recorded accurately.
• Escort guests to tables and support a seamless arrival experience.
• Create and manage daily table plans to maximise guest flow and efficiency.
• Coordinate with restaurant, bar and kitchen teams to ensure smooth service.

Skills

Communication skills

Guest service

Organisational skills

Reservations management

Professional demeanor

Tools

ResDiary

Job description

The Municipal Hotel & Spa MGallery Liverpool is seeking a friendly, organised Restaurant Host to greet guests at Palm Court. You will manage reservations, guide guests to tables, and help deliver a five-star welcome in a luxury setting.

Join our heartful team to ensure memorable experiences for every guest, working closely with management and the wider team to uphold the hotel’s premium standards. Evening and weekend shifts required.