Luxury Spa Therapist – Heartist at 5★ Spa

The Municipal M Gallery; Liverpool; On-site; GBP 22,000 - 28,000; Full time

Benefits offered by this job

Accor Heartists program

Discounts with partners

Free meals on duty

Job summary

The Municipal Hotel & Spa MGallery in Liverpool seeks a Spa Therapist to deliver personalized treatments and uphold luxury spa standards. You’ll work across varied shifts, ensuring exceptional guest experiences from check-in to wellness journeys.

You will manage skincare guidance, maintain hygiene and assist with reception duties when needed. Join a team that values Heartists philosophy, with Accor and RBH benefits, including discounts and shared employee programs.

Qualifications

• A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.
• Level 3 NVQ / BTEC in Beauty Therapy or Equivalent
• Passion filled Spa Enthusiast driven by quality care and wellness.
• Excellent presentation skills and attention to detail demonstrating adaptability to change.
• A customer focussed approach in maintaining luxury from treatment room to all Spa Areas
• Flexibility to work varied days / weekends and shifts.

Responsibilities

• Leading client show rounds to demonstrate all Spa offerings and the ultimate journey of relaxation and wellness.
• Providing expert skincare advice through identifying the guest’s prescriptive needs, selling products.
• Maintain hygiene, cleanliness and H&S requirements. Taking pride in not only treatment rooms but all areas of work within the Spa and pool areas.
• Completion of Reception duties on an ad hoc basis ensuring efficiency of column dispersion.
• Stock control, management and accurate reporting.
• Time management and proactivity outside of the treatment room, taking ownership and pride of the whole Spa through teamwork.

Skills

Positive attitude

Flexibility

Presentation skills

Spa Enthusiast

Customer focus

Education

Level 3 NVQ / BTEC in Beauty Therapy or Equivalent

Job description

The Municipal Hotel & Spa MGallery in Liverpool seeks a Spa Therapist to deliver personalized treatments and uphold luxury spa standards. You’ll work across varied shifts, ensuring exceptional guest experiences from check-in to wellness journeys.

You will manage skincare guidance, maintain hygiene and assist with reception duties when needed. Join a team that values Heartists philosophy, with Accor and RBH benefits, including discounts and shared employee programs.