Luxury Restaurant Host: First Impressions & Reservations

The Municipal M Gallery; Liverpool; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Friends and family hotel rates

Discounted food & beverages

Free meals on duty

Gratuities

Pension scheme

Social events and team celebrations

Job summary

The Municipal Hotel & Spa MGallery Liverpool is seeking a warm, organised Restaurant Host to welcome guests and manage Palm Court reservations. You will be the first smile guests see, coordinating arrivals and creating a seamless, personalised welcome in a luxury setting.

Applicants should bring hospitality or guest service experience, exceptional communication skills, and a professional, polished approach that reflects five-star service. Flexible evenings, weekends and peak periods are required.

Qualifications

• Experience in hospitality, guest service or reception is advantageous.
• Strong communication and interpersonal skills are essential.
• Five-star service standards and a polished approach are required.

Responsibilities

• Welcome guests warmly and coordinate the arrival experience.
• Manage reservations and table plans for smooth guest flow.
• Escort guests to tables and maintain impeccable guest areas.

Skills

Hospitality experience

Guest service

Reception

Host role

Communication skills

Interpersonal skills

Organisational skills

Calm under pressure

Tools

ResDiary

Job description

The Municipal Hotel & Spa MGallery Liverpool is seeking a warm, organised Restaurant Host to welcome guests and manage Palm Court reservations. You will be the first smile guests see, coordinating arrivals and creating a seamless, personalised welcome in a luxury setting.

Applicants should bring hospitality or guest service experience, exceptional communication skills, and a professional, polished approach that reflects five-star service. Flexible evenings, weekends and peak periods are required.