Luxury Residential FM Technical Manager

WPS; Greater London; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

HBS

Job summary

WPS in London seeks an experienced Technical Services Manager to join its Facilities Management team, supporting a prestigious portfolio managed by JLL across some of London’s most exclusive residential developments.

You will oversee building services with a focus on health, safety, compliance, and exceptional resident service in high-profile environments. A DBS check and pre-employment checks may apply as part of the recruitment process.

Qualifications

• Significant experience within Facilities Management or Building Services environments.
• M&E knowledge and understanding of building services.
• Experience managing high-end residential, commercial, or prestigious client portfolios.
• Strong customer service and stakeholder management skills.
• Experience managing contractors and ensuring compliance standards.

Responsibilities

• Manage the delivery of hard services across a portfolio of luxury residential properties.
• Oversee planned preventative maintenance (PPM) and reactive maintenance activities.
• Ensure all statutory compliance obligations are met and maintained.
• Act as the technical lead for building services, providing expert guidance and support.
• Manage specialist contractors and service partners, ensuring performance against agreed service levels.
• Develop strong relationships with JLL, residents, and key stakeholders.
• Monitor plant and equipment performance, implementing improvements where required.
• Support budget management and cost control initiatives.
• Investigate and resolve technical issues, ensuring minimal disruption to residents.
• Produce reports, compliance records, and performance updates for client review.

Skills

Facilities Management

Building Services

M&E knowledge

Stakeholder management

Customer service

Contractor management

Health & safety

Electrical/Mechanical qualifications

Education

Electrical, Mechanical or Building Services qualifications

Job description

WPS in London seeks an experienced Technical Services Manager to join its Facilities Management team, supporting a prestigious portfolio managed by JLL across some of London’s most exclusive residential developments.

You will oversee building services with a focus on health, safety, compliance, and exceptional resident service in high-profile environments. A DBS check and pre-employment checks may apply as part of the recruitment process.