Lead Resident Engineer

Wates Smartspace; Greater London; On-site; GBP 65,000 - 75,000; Full time

Job summary

Wates Smartspace is seeking a Lead Resident Engineer (Electrical Bias) to spearhead on-site engineering operations for a prestigious London property on behalf of JLL. You will blend hands-on electrical expertise with client liaison, ensuring safe, compliant and reliable service delivery.

As the on-site lead, you will drive PPM and reactive work, manage subcontractors, and maintain CAFM records while upholding high standards of customer service and operational performance.

Qualifications

• Electrical engineer with hands-on maintenance and service delivery experience.
• On-site lead with strong client engagement and operations ownership.
• Ability to coordinate maintenance and ensure regulatory compliance.

Responsibilities

• Act as lead engineering representative on site and primary contact for engineering matters.
• Deliver planned maintenance and reactive tasks across electrical/building services.
• Ensure compliance with health & safety, regulations and procedures.
• Coordinate subcontractors and monitor quality and performance.
• Maintain maintenance records and provide technical reports.

Skills

Fault finding

Diagnostic skills

Problem solving

Client-facing

Education

NVQ Level 3 in Electrical Installation, Electrical Engineering, or equivalent qualification

18th Edition Wiring Regulations (BS7671)

Tools

CAFM systems

Job description

Lead Resident Engineer

WPS - London

The Opportunity

WPS is seeking an experienced and customer-focused Lead Resident Engineer (Electrical Bias) to join our Facilities Management team, delivering a first-class engineering service on behalf of our client, JLL, at a prestigious commercial property in London.

This is an exciting opportunity for a skilled electrical engineer looking to take the next step in their career. Acting as the lead engineering presence on site, you will combine hands‑on technical expertise with client engagement and service delivery excellence, taking ownership of the day‑to‑day engineering operation whilst remaining fully involved in maintenance activities.

As the Lead Resident Engineer, you will be responsible for ensuring all planned and reactive maintenance activities are delivered safely, efficiently, and in line with contractual requirements, whilst driving high standards of customer service, compliance, and operational performance.

Key Responsibilities

• Act as the lead engineering representative on site and primary point of contact for engineering matters.
• Build strong relationships with the client and key stakeholders, ensuring a high level of customer satisfaction.
• Deliver planned preventative maintenance (PPM) and reactive maintenance tasks across electrical and building services systems.
• Ensure compliance with statutory regulations, health & safety requirements, and company procedures.
• Support and coordinate specialist subcontractors, ensuring quality and performance standards are achieved.
• Monitor plant and equipment performance, identifying opportunities for improvement and enhanced reliability.
• Assist with technical reporting, audits, risk assessments, and permit‑to‑work processes.
• Manage engineering documentation and ensure accurate maintenance records are maintained through CAFM systems.
• Provide technical guidance and support to other engineers attending site where required, without direct line management responsibility.
• Drive a proactive maintenance culture focused on service excellence, reliability, and continuous improvement.

About You

We are looking for a technically strong electrically qualified engineer with experience gained within a commercial facilities management or building services environment.

You will ideally have:

• NVQ Level 3 in Electrical Installation, Electrical Engineering, or equivalent qualification.
• 18th Edition Wiring Regulations (BS7671).
• Proven experience within Facilities Management, Building Services, or Commercial Maintenance environments.
• Strong knowledge of electrical systems, associated infrastructure, and statutory compliance requirements.
• Multi‑skilled experience with mechanical and building services systems would be highly desirable.
• Experience acting as a lead engineer, site lead, or senior engineer with responsibility for coordinating site activities.
• Strong fault‑finding, diagnostic, and problem‑solving skills.
• Experience working within client‑facing environments and developing positive stakeholder relationships.
• Experience using CAFM systems and producing maintenance reports.
• Excellent understanding of safe systems of work, permits, and compliance requirements.
• A proactive, organised, and customer‑focused approach.

Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre‑employment checks.