Luxury Personal Shopper & Concierge Stylist

Fenwick Limited; Bracknell; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

Colleague Discount

Annual Leave

Birthday Day Off

WeCare Health Support

Perks Programme

Pension Scheme

Job summary

Fenwick Bracknell is seeking a Personal Shopper to deliver the highest standard of hospitality to our clients, both in-store and globally, driving sales with passion and pride. You will build a strong client book, stay ahead of fashion and lifestyle trends, and work closely with teams to provide impeccable service.

Prior luxury retail and clientelling experience are essential, along with IT literacy to use CRM tools.

Qualifications

• Proven experience in luxury retail and clientelling.
• Strong fashion and lifestyle trend awareness.
• Excellent communication and teamwork.

Responsibilities

• Interact with clients to understand needs and guide purchases.
• Expand client book and maintain a high-touch service.
• Prepare client rooms and assist in-store events.
• Collaborate with departments to deliver bespoke service.
• Stay ahead of trends and product knowledge.

Skills

Clientelling

Luxury retail

Fashion trends

Communication

Team player

IT literacy

Tools

Salesforce

Hero

Select Hub

Job description

Fenwick Bracknell is seeking a Personal Shopper to deliver the highest standard of hospitality to our clients, both in-store and globally, driving sales with passion and pride. You will build a strong client book, stay ahead of fashion and lifestyle trends, and work closely with teams to provide impeccable service.

Prior luxury retail and clientelling experience are essential, along with IT literacy to use CRM tools.