Luxury Fashion Client Advisor | Style & CRM Expert

Elite Associates Europe Limited; Greater London; On-site; GBP 26,000 - 36,000; Full time

Job summary

Elite Associates Europe Limited is recruiting a Sales Associate for Selfridges London, a luxury department store. You will deliver a polished, personal client experience and build complete looks while growing your own client book.

We seek someone warm, polished, and commercially minded who can nurture relationships, manage CRM outreach, and contribute to achieving sales targets in a premium environment.

Qualifications

• Experience in premium or luxury fashion is highly preferred.
• Strong clienteling and CRM experience is important.
• Comfortable working with targets and KPIs.

Responsibilities

• Delivering a polished, personal and engaging client experience.
• Styling clients across ready-to-wear and building complete looks.
• Developing your own client book through strong CRM and consistent outreach.
• Building long-term relationships with both new and existing customers.
• Working towards individual and team sales targets and KPIs.
• Identifying opportunities to cross-sell and increase ATV and UPT.
• Partnering with the wider Selfridges team, including Personal Shopping.
• Maintaining exceptional standards across VM, stock and the shop floor.
• Keeping up to date with collections, product knowledge and seasonal trends.
• Supporting the wider team to drive the concession’s overall performance.

Skills

CRM experience

Clienteling

Premium luxury fashion knowledge

Job description

Elite Associates Europe Limited is recruiting a Sales Associate for Selfridges London, a luxury department store. You will deliver a polished, personal client experience and build complete looks while growing your own client book.

We seek someone warm, polished, and commercially minded who can nurture relationships, manage CRM outreach, and contribute to achieving sales targets in a premium environment.